Question

cost skyrockets in one month


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I received a leter that is increasing my cost an additional $5 per line. A friend just signed up for tmobile because of my recommendation & their cost willbe half of my new cost. So am I paying for her promotion? I understand costs go up & tmobile has not increased costs for several years, but over a 20% increase in one month!!! Really???


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If you get one of those JD Power & Associates surveys this year, be sure to fill it out and accurately describe your customer service experience.
 

Userlevel 7
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I received a leter that is increasing my cost an additional $5 per line. A friend just signed up for tmobile because of my recommendation & their cost willbe half of my new cost. So am I paying for her promotion? I understand costs go up & tmobile has not increased costs for several years, but over a 20% increase in one month!!! Really???

How many lines? I'm on a 2 line family plan and even a $5 a line increase it's still cheaper than any of the other big 2 plans that they can offer.

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