Welcome to the new T-Mobile

  • 1 April 2020
  • 1 reply

Userlevel 3
Badge +10

T-Mobile and Sprint are coming together to build the best wireless company around. We’ve been on this journey because we believe it will be better for wireless customers. Through the years, we’ve taken major strides to answering the needs of our customers and we won’t stop.

What does that mean for current Sprint and T-Mobile customers?

There’s nothing Sprint or T-Mobile customers need to do today. Customers can manage their accounts just like before. And, as the new T-Mobile we are committed to dramatically improving your network over the next three years and keeping your rate plan the same or better.

What does that mean for the T-Mobile and Sprint communities today?

For a short period of time, the T-Mobile Community and Sprint Community will continue to operate independently, and it will be business as usual for both. If anything, you might notice a few cosmetic changes, but all functionality and your trusted moderators and pillars aren't going anywhere.

Where can I find information about the merger?

We've pulled together a list of Frequently Asked Questions that should answer your questions about how the merger will affect you or your service. Check them out here.

Will the communities merge at some point?

Yes! We are hard at work combining all the goodness each community offers and plan to launch the New T-Mobile Community soon. That means one glorious community helping you find the answers you need!

The New T-Mobile Community: Not just a bigger community, a better community.

This topic has been closed for comments

1 reply

Userlevel 2

That’s awesome