Get started with self-service options
From your phone
Use our app to pay your bill, set up AutoPay, upgrade services, and more.
From a browser
Manage your account and so much more right from your web browser.
Dial a short code and press Send - we’ll get you what you need, fast and free
Message us or ask our community
If you have a T-Mobile account, you can send a message to us on your time and we’ll get back to you.
Anyone can join the conversation, or get answers from the best mobile community.
Give us a call
Customer Care & Technical Support available 24/7
Wireless Postpaid TEX Support available 7 a.m -9 p.m. local time
From a T-Mobile phone: 611
From another phone: 1-877-746-0909
Hearing and speech impaired: +1-877-296-1018 (3 a.m. to 10 p.m. PT daily)
While roaming internationally: +1-505-998-3793
Activate your account: 1-877-778-2107
Manage your account: 1-877-778-2106
Refill your account: 1-877-720-5195
Got mail? Dust off that quill and inkpot then send us a letter!
Questions & comments
T-Mobile Customer Relations
PO Box 37380
Albuquerque, NM 87176-7380
Please don't send payments to this address.
Find a payment address near you.
Legal correspondence mailing address
T-Mobile USA, Inc.
12920 SE 38th Street
Bellevue, WA 98006-1350