Got the black rectangular 5G box last week. Tried all sorts of locations, but the best reception seems to be in front of a north-facing second-story window, where I get 2 to 3 bars and as high as ~70 mbs d/l.
But it’s very variable, with it occasionally dropping as low as ~16 mbs. And, it drops out overnight and doesn’t reconnect automatically (“no signal” when I check it, but after power cycle, it connects fine).
FWIW, we’re in the suburbs of a sizable (~2.5M) metro area, about 10 miles from a city center and maybe 2 mi east of a pair of ~1000 ft TV towers that also host cell antennas. The TM coverage map shows us in “extended coverage”, but the highest speed coverage is shown to extend as far as a block to our west (although west-facing second-story window placements get only 2 bars and slower speedtest.net results). Very confusing.
We got better, more reliable TM service than this with the silver Nokia cylinder on the first floor ~9 mo ago, but because of an ipv4/ipv6 incompatibility with a site my wife’s business used then, we had to go with Comcast, which is much more expensive.
She doesn’t use that site now, so we thought we’d try TM again, and this time they sent us the black box.
Could it be the box?
