File a complaint with CPUC if you are unable to call 2-1-1 from T-Mobile Devices
“Individuals in Alameda County, CA who are trying to call 2-1-1 from any T-Mobile/Sprint Device are unsuccessful” ALL Calls from ALL T-Mobile/Sprint devices immediately drop!!! 2-1-1 Short Code Not Working
2-1-1 is a Community Health and Human Services Line serving many with critical needs in the community, including those who prefer not to contact 911.
** Please help by confirming your results when calling 2-1-1 from your T-mobile devices **
I have opened multiple support tickets with T-Mobile and now filing complaints with the CPUC of California to get this access to 2-1-1 restored.
Can you call Short Code 2-1-1 from your T-Mobile device in the Bay Area? Problem surfaced start of May