Hi, lost my phone so I ordered a new SIM card and am trying to set up on an old phone I have. Everything on the website about activating my SIM card sends me to the “contact us” page. But I don’t have the ability to call because my SIM card isn’t active!!! How do I activate my SIM card without being able to call costumer service? It is not a new phone, so when I power off, insert sim, and power on, it doesn’t give me a set up page.
sounds like a catch 22…
Try installing the new sim card anyway and see if you can dial 611.
611 may work without an activated sim ,
Userlevel 7
+14
Is it for a prepaid or post paid plan? With a post paid plan you can change Sims in the Mytmobile account.
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