Coverage & Signal
Discuss our 4G LTE & 5G networks
- 1,343 Discussions
- 4,584 Replies
Will my T-Mobile LG G8 Thinq stop working in 2022?
Rumor has it that non-5G phones will stop working in February? I have not been told anything of the sort from T-Mobile, so I’m curious if it’s true and that my LG G8 Thinq phone will stop working. Anyone know? Do I really only have a few days to decide on and get a new phone!?!
My Work's Website Doesn't Resolve Over T-Mobile's Network
I’m unable to load one of my work’s domains when using my T-Mobile prepaid phone or hotspot (through a MVNO that uses T-Mobile’s network). Every other website I tried loads fine. For reference, the site that I can’t load is https://reports.cyntrx.net/I don’t have any issues loading the site through my home (Spectrum) or office’s ISP (also Spectrum) or through my main phone (Verizon Wireless).I believe a ticket may have to be opened with the appropriate networking or systems team for this problem, since something on T-Mobile’s side appears to be preventing the connection.Navigating to it should load a login page, but the connection just times out.
Why does the Nokia Gateway continue to drop coverage?
What’s with the continual dropping of the connection. I live 4 houses away from the tower, it should be excellent connection without loss of signal. I run my WiFi separately so to keep the heat load down on the Nokia. It has been this way since connecting 6 months ago and does not get better never more than 2 bars on the Nokia. Very seriously considering getting service elsewhere.
all phone dont make calls and customer service 1 hoir wait to answer.
This is not the first time. All phones won’t make calls for hours and on top of that if u call T-Mobile they have a hour or more wait to answer you. This more then the other person on the other line dames to be out of the country they really don’t understand and the Frustration kicks in. I’m done. Looking for a better service.
SIM card cannot connect to Hong Kong Network operators while roaming
Hello all,I am with the T-Mobile One Plus plan, and I am using a OnePlus 6T phone(unlocked) bought from T-Mobile. I am currently travelling in Hong Kong and my phone has been able to roam with 4G LTE data and recieving text messages from US. In the last couple of days, my phone hasn’t be able to register to any of the following local network providers:CSL 3 China Mobile HK SmarTone HKThe phone is currently in the emergency only state, and I ensure I am not in airplane mode.I have attempted the following to troubleshoot:Turned phone on & off), and same issue persist. Put my T-Mobile SIM card to another phone (Samsung A32), and same issue persist. Put a local 3 mobile sim card to my OnePlus 6T(unlocked), and was able to called to local 3 mobile 4G network. Booted OnePlus 6T(unlocked) into safe mode, and same issue persist. Turned off Automatically choose preferred network, and I tried to connect OnePlus 6T(unlocked) manually to each available local network provider, and I got error “
I have a ADT doorbell and I have been trying to get it to capture and record live feeds when there is motion at the door and some one ring the doorbell. It will notify me when there is motion and it rings but it will not record. I’ve had two technicians to come out and the camera inside will record but the doorbell won’t, CAN SOMEBODY PLEASE HELP, I’ve been without the recordings since 12/16/202, and it was working prior to getting TMOBILE, had another carrier, it worked fine until it switch.
Hotspot and Canada/Mexico Data Usage with upcoming end of 3G & 2G
As an Essentials customer, I’m entitled to a 3G Hotspot and 2G data coverage in Canada & Mexico. My understanding is that T-Mobile (and the other phone carriers) will be shutting down their 2G and 3G networks during 2022.After the 2G & 3G networks are shut down, will my Hotspot coverage be upgraded to 4G (LTE)? How will data usage in Canada and Mexico be handled?
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