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Discuss our 4G LTE & 5G networks

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Jmac19Rookie

asked in Coverage & Signal

No internet on lte in Phoenix area

Rarely can I get on the Internet with my iPhone in the Phoenix area on LTE even though I have signal strength and can make phone calls. I have checked all my settings. I never had this issue in the Pacific Northwest. It’s very annoying and I am thinking of changing carriers.

2 years ago

GVANDENBFirst activity

asked in Coverage & Signal

OVER DATA LIMIT

GerrBear6716#

2 years ago

Cabo1dFirst activity

asked in Coverage & Signal

S22 Ulra RCS Not Working Properly

S22 Ultra is having RCS issues. I can send chat but everything I receive (from known RCS users) is text. Chat Features shows as Connected. I updated Carrier Services as well.Any ideas?

1 year ago

DRLONERGANFirst activity

asked in Coverage & Signal

5G UC on Unlocked S22 Ultra

I got a Samsung unlocked S22 Ultra and have the esim connected to my T-Mobile account, but it only shows 5G my wife right next to me has her tmobile zflip 3 that shows 5G UC. Is UC not available to unlocked devices?

1 year ago

CarrieandjaseFirst activity

asked in Coverage & Signal

google pixel 5g. can i turn off 5g?

So I just bought a pixel 6 from T-Mobile. My old phone has 5G but I have turned it off and turned on the 4 G. I'm just not into getting my brains fried out by 5G right? I didn't realize the 5G was right there in the name of the phone. So, I'm hoping I can still turn it off or opt to use the older technology. Thank you in advance for your replies.

2 years ago

Ross1957utFirst activity

asked in Coverage & Signal

Nord N10 location updates

Nord N10 never knows where I am..if I ask my location it’s at least 20 minutes old.if I turn on driving mode it finds me.

2 years ago

eaparadaFirst activity

asked in Coverage & Signal

How to dial from US to Italy

Need to understand the dialing codes from US to Italy

2 years ago

kbeat2Rookie

asked in Coverage & Signal

Coverage and signal keep changing

Just wondering if anyone else is not loving the new 5G system like I am. We had to get new phones because of the old 3G system going away so we changed carriers and phones and went with T-Mobile because they showed 5G coverage everywhere we needed it (House, work, cottage). Well, so far the reality has been far different than the promise. We both get worse coverage with our new plan/phones than we used to, even though we were on the old Sprint network before. We seldom see 5G, mostly LTE (But even showing that most times we can’t get a page to load) and sometime EDGE with a signal strength of about -119. This morning my phone was showing Edge but with 5 bars and a signal of -51, I thought maybe something was updated, but no, an hour later it’s back to -119 and LTE. How can my phone be set to AUTO, be on the same network as before and get worse coverage ? I NEVER saw EDGE coverage on my old phone. Today I got an E-Mail from T-Mobile asking me if I am enjoying Netflix on my phone, like I

2 years ago

furmom43First activity

asked in Coverage & Signal

Houston outage 77018

Cell service is terrible. Can only hear about ½ of others at most. Lots of fun when trying to hear what is going on with loved one’s cancer plan. I can’t figure out what the issue is. Our internet was down today also, thank to Comcast. I rebooted phone, turned off BT, WiFi calling, nothing helps. What’s the problem, T-Mobile?

2 years ago

RossFirst activity

asked in Coverage & Signal

finding wifi

My sleep number bed cannot find the Wi-Fi in my home I put the home I internet router 8' from my bed and I still can't find it what do I do

2 years ago

BurbillFirst activity

asked in Coverage & Signal

5G Gateway

Is 2 bars too slow for this to be used? I have moved the device all over the house even went outside. No more than 2 bars.

2 years ago

amit77First activity

asked in Coverage & Signal

My phone lacks the bands that T-mobile uses. What can I do to fix it

I bought red magic 6 smartphone. I had no idea that it lacks the crucial bands needed for t-mobile. The bands it has are A+NSA: compatible with both standalone and non-standalone modes   5G: NR n41/n78 2G+3G+4G： GSM 2/3/5/8 WCDMA B1/2/4/5/6/8/9/19 CDMA/EVDO BC0/BC1 TD-LTE B34/B38/39/40/41 FDD-LTE B1/B2/B3/B4/B5/B7/B8/B12/B17/B18/B19 /B20/B26/B28/B66 It does not receive any calls. But I can make calls from it. It goes right into voice mail even if my phone is on. I am annoyed with this because this was a 700 dollar phone. And now its been 6 months of purchase. Can T-mobile adjust its bands so that my phone can have the ability to receive calls too?

2 years ago

jkostoFirst activity

posted in Coverage & Signal

TMobile LG G6 H872 and 3G shut down?

Will my TMobile LG G6 H872 stop working when 3G is shut down?

2 years ago

frac999First activity

asked in Coverage & Signal

5G map

I am a new customer to Tmobile and changed over from Verizon due to cost and same coverage as verizon, Well after two months I wish i had not changed due to service. There 5 G map is very incorrect for service. I have two residents and at the one in town has 1 bar and the one in the country has 0 service which shows to be on the edge of service. Even the main roads that show service have 0 service. We were told when we signed up that they were adding 4 new towers in those areas which really sold me on changing but now finding out there are not ant coming to those areas where verizon has service.

2 years ago

AuntBammFirst activity

posted in Coverage & Signal

Wi-Fi Tower

I need to temporarily relocate, can I bring my wi-fi tower with me? It's a few miles across town.

2 years ago

superjmcpFirst activity

asked in Coverage & Signal

Outage in Charlotte, NC 28204?

My Wi-fi is working but neither my iPad nor iPhone will pick up/connect to it and clearly data isn’t working because I cant access any (no Google, YouTube, Spotify, Bank, Apple Store etc.) Is there a tower down or something? I also call TMobile customer service and keep getting cut off or told to call back later.

2 years ago

beth14513First activity

asked in Coverage & Signal

Network - continuously - doesn't stay connected

This is a long one - this has been ongoing for almost a year now. At work - I no longer stay connected to the T-Mobile network. I had NO issues with network connection before the big “5G” roll out while at work. The last conversation with a T-Mobile tech person - was to send me a phone that did not have “5G” capabilities. No change - I miss calls, texts, etc. while at work. The phone kicks me off the T-Mobile network ALL the time while at work. In fact, I can’t make any calls out from my cell phone right now. In order to verify information - I had to use my email that I could access on my work computer. I have moved past frustration and now I am the anger part - I am paying a bill for services that I can only use in certain areas! And I don’t care what Dolly had to say about T-Mobile during the Super Bowl - in my opinion - she is representing a company that cannot resolve my network connection issue while I am at work. I can’t contact any body right now at T-Mobile for assistance becau

2 years ago

Lesly2021First activity

posted in Coverage & Signal

Clock on my phone changed to pacific time

Hello, yesterday when I was at work all of a sudden my time changed on my phone to pacific time. Even on my parents phones as well. The only one that didn’t changed time was my sister’s phone. It also keeps on showing Emergency Calls only as well. Dont’ know what might of happen but the time is off. Thank you.

2 years ago

SummerlovespanchoFirst activity

asked in Coverage & Signal

E911 adress update in order to use wifi calling

I have recently switched phones to the new pixel 6 and now I am unable to make calls using wifi. I have gotten a notification saying I need to update my E911 address but when I try to do so from the TMobile website, it will not even let me change the address. How can I resolve this issue so that I can use wifi calling again? Thanks in advance.

2 years ago

Andy DiamondFirst activity

asked in Coverage & Signal

Full bar but data not working

I have full bars of service but data does not work. It hasn’t worked for 2-3 weeks. It used to work but suddenly stopped working. It doesn’t work anywhere I go. I can search on safari, call and text but when I click a link it says “Safari cannot open the page because it could not establish a secure connection to the server”. I also can’t use apps. I’ve tried resetting network settings, restarting phone and getting a new SIM card. How do I fix this?

2 years ago

solar flyFirst activity

asked in Coverage & Signal

Virgin Islands Coverage 2022

I will be moving to the US Virgin Islands soon and currently use TMobile. Does anyone have a sense of how effective TMobile service is on the St. Thomas, St. Croix, and St. John? Im looking for information pertaining to the last couple years. The last post I see on this topic is 6 years old. Thank you!

2 years ago

magenta8470448First activity

asked in Coverage & Signal

can i update sim card online

2 years ago

Judy HFirst activity

asked in Coverage & Signal

service tower

Whom do I contact to make land available for a service tower in my area? There is a mountain between my home and the nearest tower. I have sufficient space that I can make available to erect a tower on this side of the mountain. I am tired of paying for service that I have to use a competitors wifi and internet connection and pay them as well.

2 years ago

YourAmigo_PhilFirst activity

asked in Coverage & Signal

Travel to Colombia

Hello, I am spending one month in Colombia and want to make sure I have the best plan with T-Mobile. I currently have the One Plan.Does the One Plan include Unlimited Calling and Messages to and from my phone while in Colombia without additional fees? Does it provide internet service without additional fees? Do I need to use wifi calling? If not, which plan would be better for me? Thanks!

2 years ago

jjwank56First activity

asked in Coverage & Signal

wifi and land line how much?

how much for wifi and land line phone?

2 years ago

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