I have several issues with T-Mobile’s network:
- On occasion incoming phone calls go straight to voicemail without my phone ringing, showing a missed call notification, etc.
- If someone leaves a voicemail it can sometimes take an hour or more before I get the voicemail notification (but it still does not even show that an incoming call was received).
- 2FA messages intermittently do not come in.
These issues has been ongoing for several years for me; and each time I go through the myriad of troubleshooting steps, only to have my devices blamed as either needing an upgrade or being third party devices. This makes zero sense, as the phones do work as intended immediately following me placing an outgoing phone call or by restarting the phones.
I’ve been tasked with working on call at work, and I have missed some very important phone calls from my team and boss. Because of this, I would like to get to finally get to the bottom of this issue and have it resolved.
