Question

Line Suspended for no reason!!

  • 18 September 2023
  • 1 reply
  • 44 views
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My line was suspended by T-Mobile and I can’t make or receive any calls. When I try and place a call it connects me to T-Mobile’s payment line but I owe nothing right now. Using data over cell service is extremely difficult if it’s working at all. When I look at my account history it says to link an MSISDN. I’ve called customer service and they say they see nothing wrong with my account, and took me through some troubleshooting steps which did not work. Will switching to an eSIM fix this problem?? Please help :(

1 reply

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Userlevel 7
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will switching to a esim help? if your currently having a sim issue sure it’ll fix it..or a new sim card itself..if thats what the issue is.

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

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