I’m certainly sorry I’m not alone as others seem to have the same problems as me.
I have had T-Mobile internet for less than 30 days and when it was first installed I had some problems with buffering tv. But after the 15 day trial time, it started buffering constantly and the internet would also drop constantly. I called 3 different times and they said they were working on my tower near me and didn’t know how long it would take and that’s why I was having problems. That to me was not an answer and since those 3 calls the internet stopped working completely for the last 5 days, which means I have no internet, tv, security cameras, etc. I’m paying for something I cannot use, so I cancelled today and went with another provider. I have never been so unhappy with a company, their promises of good internet speed, when that hasn’t happened at all, and their customer service reps were very nice but certainly couldn’t fix the problem. I would recommend if you’re reading this, never go with T-Mobile Internet, it’s not what they promised.