I have been with Sprint since 1997 same mobile # since the day I started my service. I never had any issues. Great customer service, excellent all the way around. Tmobile merge was the biggest rip-off ever! I have no service in my community and have to drive out of the area to use my phone. I have contact them on multiple occasions with no recourse. I filed a complaint with BBB and finally got a call back. The suggested offer was a joke. They said I needed to buy a new phone a Tmobile phone, because they're only on 5G. They said my Sprint phone isn't compatible with Tmobile. My phone works away from home, yet they say the area I live in has good coverage. All I get is a bunch of nonsense excuses and no resolution. You can't even take your phone for repairs because Tmobile has stopped instore repairs. You have to file a claim and mail your phone in for rapairs or replacement.
Tmobile is the biggest rip-off ever!
Best answer by formercanuckView original