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Device unlock

T-Mobile devices come locked to our network. Here is a space to talk about unlock eligibility and processes.

  • 390 Discussions
  • 1,764 Replies
390 Discussions
M
mohamed elrefaeFirst activity
asked in Device unlock
iPhone 13 Pro Max, locked

My friend bought an iPhone 13 Pro Max, locked from America, and locked to a T-Mobile check. I want an urgent solution.    

2
F
Pillar
1 year ago
F
FanAaronLearner
asked in Device unlock
Can I get help?

My grandmother bought an Apple 11 mobile phone on T-mobile mobile in May 2020. At the end of last year, she was sick, old, and her memory was not very good. The mobile phone had not been used for a long time. Some time ago, I plugged in the card and found that it could not be activated. Why? I heard that it needs to be unlocked to activate, right? I called the customer service and said that I needed a mobile phone number account to unlock it, right? Why can someone unlock it by only providing an IMEI number? 352897110834325 Can I unlock this?

18
gramps28
Pillar
1 year ago
F
FranyelRookie
asked in Device unlock
samsung note 20 5g

I bought it second hand and I can't use it since it's in the GSMA report. I'm from the Dominican Republic.

7
syaoran
Pillar
1 year ago
C
ChenxqFirst activity
asked in Device unlock
申请解锁

IMEI:35 516894 804809 1  请求官方帮帮忙

1
gramps28
Pillar
1 year ago
J
JOONFirst activity
asked in Device unlock
COUNTRY UNLOCK WHILE INSTALLMENT

Hello!I plan to buy an iphone14-pro with a deal (24 month installment, 0%APR). What I was wondering is that I can unlock while my payment period.If anyone knows, please answer. Thanks JOON

2
gramps28
Pillar
1 year ago
S
SiyeanFirst activity
posted in Device unlock
Hello good day I’m Siyean can i request for a device unlock.?

Hello good day I’m Siyean can i request for a device unlock.?then tell them that i don’t have account on T-mobile me purchase that second hand or third party  will use that for online classgive your imei number for checking of eligiblity statuswait them to unlook done.! IMEI Number: 350777732445076IMEI2 Number: 350777732294540MEID Number: 35077773244507Serial Number: G0NDTVMR0D42

1
gramps28
Pillar
1 year ago
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maxwellpkFirst activity
asked in Device unlock
please check try unlokc my iphone XR network lock

HI sir,i buy this second-hand iphone form a seller of personal. but this iphone is been network lock.i thing this phone already pass contract period long long time. and can been ublock.please check and hoping feedback form yout team. my phone SN is : F71XT29EKXKNimei  number : 35 734209 804102 8imei  number : 35 734209 797405 4

5
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Pillar
1 year ago
R
RubagumyaFirst activity
posted in Device unlock
iphone 7plus carrier lock

My friend sent me an iPhone 7plus from the USA but it’s carrier locked i needed you to help me unlock it

1
F
Pillar
1 year ago
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Kirillka282First activity
asked in Device unlock
operator

Добрый день, хочу уточнить как разблокировать iPhone 8 plus от оператора. Я нахожусь в любой России и в данный момент не пересекаю границу, чтобы войти в официальный магазин в Европе. Как снять ограничения? Купил этот телефон с рук вчера,продавец не выходит на связь и заблокировал везде и хотел бы отвязать его от вашего оператора!  Моя почта: raul.kot@mail.ruModel Description: SVC IPHONE 8 PLUS MM 64GB GRAY CI/AR XBSModel: iPhone 8 Plus 64GB Space Gray Cellular [A1864] [iPhone10,2]IMEI: 352982096369916MEID: 35298209636991Serial Number: F2LW34J7JCLYWarranty Status: Out Of WarrantyEstimated Purchase Date: 2017-11-29iCloud Lock: OFFDemo Unit: NoLoaner Device: NoReplaced Device: NoReplacement Device: YesRefurbished Device: NoBlacklist Status: CleanSim-Lock Status: Locked

1
gramps28
Pillar
1 year ago
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Kirillka282First activity
asked in Device unlock
Unblocking the operator

Сегодня купил айфон 8 плюс продавец все объяснил что было с телефоном за исключением блокировки  оператора , после покупки звонил продавцу не берет трубку и не отвечает на смс,  все документы есть и коробка , пришел сменить симкарту и там какой-то чип, попрошу очень помочь, заранее спасибо

1
gramps28
Pillar
1 year ago
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Joovictoroliveira61First activity
asked in Device unlock
How can I unlock IMEI

How can I unlock IMEI. I am in Brazil with locked by T-Mobile.  

4
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Community Manager
1 year ago
A
AndreyOmskRookie
posted in Device unlock
Sim Unlock iPhone 8

Здравствуйте, мой iPhone 8 куплен с рук, на нём заблокирована sim на Ваш оператор.IMEI полностью чист, проверен на Вашем официальном сайте, телефон не украден и не потерян.IMEI: 356703088740708Прошу отвязать мой iPhone 8 от Вашего оператора.Заранее благодарю.

8
gramps28
Pillar
1 year ago
L
LeannFirst activity
posted in Device unlock
unlock old phone

I want to unlock phone to give to my mom from another carrier

1
F
Pillar
1 year ago
Y
yibinFirst activity
posted in Device unlock
One Puls 9解锁网络

在国外，One Puls 9解锁网络，除了把手机送回美国？还有其他解决方案吗？满足解锁的所有条件。喜欢远程协助或代码解锁？

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gramps28
Pillar
1 year ago
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NiTROZ7First activity
asked in Device unlock
S10e SIM lock request to unlock

HiI am from egypt and I have a problem and I don’t know what to do..I have an s10e phone and after I did a factory reset my sim card won’t work any more it says “network locked” bcuz Currently I live in egypt and when I try to Permanent unlock it I get error “Couldn’t unlock your phone” what should I do please? I don’t have a T-mobile number 

1
syaoran
Pillar
1 year ago
K
Kaymarie94First activity
posted in Device unlock
unlock pin

Hello can I please get the unlock pin for my iPhone so I can go to metro 

3
F
Pillar
1 year ago
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uchiabovnFirst activity
asked in Device unlock
unlock iphone 6 plus lock t-mobile

I have an iphone 6 plus lock t-mobile device. Device imei number: 354389067600022 i want to unlock my iphone device.Support me. Thank. My email: uchiabo.nth@gmail.com

1
syaoran
Pillar
1 year ago
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Patrickumar512First activity
asked in Device unlock
OnePlus 7T sim lock

I purchased a OnePlus 7t but now it says sim lock there's a any option to unlock it?

2
drnewcomb
Pillar
1 year ago
J
justin phamFirst activity
asked in Device unlock
my iphone 11 is network locked

My sprint iPhone 11 needs to be unlocked because I'm in VietnamModel Description: IPHONE 11 PURPLE 64GB SPR-USAModel: iPhone 11 64GB Purple Cellular [A2111] [iPhone12,1]IMEI: 356555104731792IMEI2: 356555104638542MEID: 35655510473179Serial Number: G0PZWJLPN72NWarranty Status: Out Of WarrantyEstimated Purchase Date: 2020-02-01iCloud Lock: OFFDemo Unit: NoLoaner Device: NoReplaced Device: NoReplacement Device: NoRefurbished Device: NoPurchase Country: United StatesPossible Carrier: Sprint USASim-Lock Status: Locked

1
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Pillar
1 year ago
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GwensphyreFirst activity
asked in Device unlock
unlocked t mobile device

I bought a Samsung A51 from Walmart.  It's unlocked. It even says it's unlocked in phone settings. But when I try to use with another carrier it's been not showing any information on the phone. It's not showing any reply back when carrier trys to check imei. Shows that it's unlocked but nothing else? Anybody know why this would happen?

1
gramps28
Pillar
1 year ago
G
GwensphyreFirst activity
asked in Device unlock
Samsung A51 5G

I purchased the Samsung A515G from Walmart it's supposed to be unlocked and when I got the phone it says it's  Unlocked in the settings but when the Carrier I'm trying to use goes to check it shows that it's unlocked but it doesn't show anything back from T-Mobile like it's not responding back. Like it's not pinging and not showing that it's unavailable.   Anybody know why this would happen?

1
gramps28
Pillar
1 year ago
M
MikeAumanFirst activity
posted in Device unlock
Err 132 fix

Need to unlock my S21 ultra from Samsung. Continually getting err 132 

2
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Community Manager
1 year ago
A
AuressonFirst activity
posted in Device unlock
device stuck on t-mobile network

how to unlock the network of my t-mobile device

1
gramps28
Pillar
1 year ago
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GnfFirst activity
asked in Device unlock
Temporary Unlock

I have been getting a pop up box that says Tmobile temporary unlock expired.  A response box of ok is available for a response, but most often the box does not respond to my clicking okay.  I will then have to lock and unlock my screen or restart the phone to get the box to go away.  It may come back within minutes or several hours from that point.  I googled reasons for the box, but note I never traveled outside my home area, nor requested a temp. Unlock for any reason.  When I couldn't solve this after several weeks I spent time on phone with TMobile support.  The person helping me could not solve it after trying all of his strategies.  Then I went to a TMobile store and they also did not know, but did put a new SIM card in to see if that worked.  It did not.This started when I got a new Revvl 5 phone which has so many other problems I can't  imagine this isn't one as well.  This phone delays text messages, often prevents callers from hearing each other and must be restarted.  It's l

9
K
1 year ago
S
stefanimjmRookie
asked in Device unlock
how to unlock my cell phone

Hello, how are you? I want to know how to release the bands on my iPhone. It is registered with T Mobile.

10
gramps28
Pillar
1 year ago
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