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Device unlock

T-Mobile devices come locked to our network. Here is a space to talk about unlock eligibility and processes.

  • 399 Discussions
  • 1,784 Replies
399 Discussions
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JonrosFirst activity
posted in Device unlock
sim unlock

Please read customer! I will start from the beginning!I bought a iPhone 12 from T-Mobile did an installments plan.. 2 months into owning the phone the there was networking issues. So I went to apple and they replaced the whole phone…. So I paid off the phone… I went to try to sell the phone the buyer realized there was a sim lock… so I called T-Mobile in front of him. T-Mobile basically told me that since I bought the phone through someone else they couldn’t unlock it.. that’s when my problem started.. i never step foot in anyones else careers store.. basically due to me replacing the phone through apple because T-Mobile was gonna charge me for a faulty phone that I got 2 months ago.. that’s crazy right? Yeah… so when I replaced the phone through apple I still had T-Mobile. What ended up happening that apple locked the sim to T-Mobile due to it still being locked throug T-Mobile because I didn’t pay off the phone which is understandable.. back to me paying off the phone and selling it.

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gramps28
Pillar
1 year ago
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Smokey McMichaelFirst activity
posted in Device unlock
How to get a T Mobile unlock code for a ZTE Z320 bought on line that was a T Mobile phone

Please provide me some help here Mary is legally blind and that is why I need to get this phone unlocked.

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Pillar
1 year ago
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TylerDurdenFirst activity
asked in Device unlock
how to unlock my samsung galaxy s21 ultra

I can't get into my account after being in detained for months now no longer detained it seems like I don't have account. What to unlock my phone

1
gramps28
Pillar
1 year ago
P
Phongnt36Rookie
asked in Device unlock
check unlock sim

Hi TmobileI have pixle 6 with imei 351420594450509 please help me check unlock my device. I can using sim. Thanks

9
syaoran
Pillar
1 year ago
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Zhang HangFirst activity
asked in Device unlock
How to unlock my phone

I have a iPhone 8 plus which is locked, I use it in China now. How to unlock it?

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syaoran
Pillar
1 year ago
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OmarMohamedFirst activity
asked in Device unlock
Unlocking A Tablet

I am from egypt and phones and tablets are very expensive in egypt so , I Asked my cousin to buy me a tablet ( Samsung Galaxy Tab S7 FE 5G ) I saw on a site called Dubizzle ( Something like Ebay ) in the United Arab Emirates , After I recieved the tablet , I found it was locked at T-Mobile network , and since my cousin does not know much about something like this , he didn't notice that . I have been using this tablet since 2 months and a week , I hope I could unlock it , the tablet is not blacklisted and wan't reported as stolen , but the problem is that my cousin could not reach the person who sold him this tablet and neither I or my cousin are the original buyer from T-mobile , also , the tablet was not activated by a T-Mobile Number , Can Anyone help me on this problem please or tell me how can I unlock it , Thanks in advance . 

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1 year ago
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mzgnRookie
asked in Device unlock
sim card unlock

help please.My device that I bought from your operator, sim card is not supported. I live in Turkey and I can't reach the size. please help this channelhelp me .

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gramps28
Pillar
1 year ago
V
vsaravananvLearner
asked in Device unlock
TMobile locked my AT&T Phone

Hi,I newly purchased AT&T Postpaid Iphone week before.During the activation Instead of AT&T SIM Card by mistake i put TMobile SIM Card into it (Ultra Mobile SIM Card)So my AT&T Phone got locked by TMobile carrier.Now i am not able to use my AT&T SIM in AT&T Phone because its been locked my Sprint TMobile carrier.Initially i worked with Apple support to identify the problem. They only confirmed that TMobile is the one who has to release the lock to use this phone with AT&T.I have been working with TMobile for a week and did not get a proper response from them.They initially said that they want to whitelist this IMEI so they sent a request to internal dept.Then they asked me to go to physical TMobile store to verify my identity, Physical phone and Prrof of purchase --- I completed all these processStill my phone is locked by TMobile and they are not responding properly.Let me know what else i can do before TMobile unlock my phone.

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1 year ago
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IndiaFirst activity
asked in Device unlock
UNLOCK

Dear Sir , I have Motorola Device and his T Mobile carrier but device is lock  how to unlock.

2
syaoran
Pillar
1 year ago
I
IndiaFirst activity
asked in Device unlock
unlock

unlock t mobile carrier in india please send us support email id

1
gramps28
Pillar
1 year ago
4
4howardsRookie
asked in Device unlock
AT&T to T-Mobile Transfer

I have created a T-Mobile account and am trying to transfer 6 lines over.  I contacted T-Mobile and was able to transfer the numbers.  I received the new SIM cards, but the unlock codes from AT&T do not work.  I have contacted the 2X and they say they should unlock.  I just want my phones to work.  I was able to transfer two of the lines, but 3 of the others I cannot.

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1 year ago
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damianvincentFirst activity
asked in Device unlock
Is there any way to unlock local updates for andriod 13

It's beyond frustrating to find out well after the fact that your phones are locked down and you activity prevent your customers from using their phones how they please. I want to update to andriod 13, no one spends this kind of money on these devices to be using dates tech... If I wanted to stay on old versions of andriod I'd have bought a cheap phone or kept using an old phone. Does anyone know of a way to update your phone to a13, only in tech is it considered okay to restrict people's use of items they've purchased because you think its better for them. That would be like buying a new car that won't start if Ford thinks the weather isn't good enough to drive in, or your insurance company locking your vehicles ignition when rain starts, Nike sueing you or activity tampering with your shoes should you be discovered playing tennis in the basketball shoes. Just absurd you think this is a positive business model it's infuriating, I've been waiting ALL YEAR for the a13 update to move fro

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syaoran
Pillar
1 year ago
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fentonFirst activity
asked in Device unlock
Unlock iphone problom

I have contacted T-Mobile customer service (877-778-2106) and they indicated that my device has been unlocked. But I tried to wipe my device and replaced the sim card of another operator, but it still doesn't work, it's still locked, how can I do it? my iPhone IMEI 351671393327807

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syaoran
Pillar
1 year ago
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luan85First activity
asked in Device unlock
buy code

Dear T mobieI have gift from my freind iPhone 11 Pro Max but lock versionnow I would like to buy code for unlock or clean imeiiPhone 11 promaximei 1: 35389410326708‬imei 2: 35389410331090‬series: FK1ZJJU0N70Chope to get your reply and price for unlock alsothank you!

1
gramps28
Pillar
1 year ago
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kahn10First activity
asked in Device unlock
Wits end with UICC unlock

Sprint says the phone has been unlocked but the phone refuses to unlock. When I try it says “SIM unlocking could not be completed. Please try again later. If the problem persists, you may need to contact Customer Servicge. Error: Internalr Error (407)” I bought this phone about a month ago, it was supposed to be unlocked three days afthecr I bought it, but the problem has persisted. I got screenshot of the note from the seller that the unlock was complete. I’ve tried putting in two different Boost Mobile cards (my carrier), but with the same problem. It won’t even try to unlock without a SIM in it. I’ve tried resetting it with the dialer code (##72786#) with no effect. The seller has now become very nasty and is not willing to help me any longer. Boost Mobile has been no help and Sprint won’t talk to me because I don’t have an account. I’m just noat sure what else I can do. Any suggestions?

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gramps28
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1 year ago
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LazizxanFirst activity
posted in Device unlock
How to unlock my iphone SIM CARD

How to unlock in the my iphone sim card sloth i need delected mobile servise usa (T...mobile)help me speedly !!!!another thanks

1
gramps28
Pillar
1 year ago
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magenta8285812First activity
posted in Device unlock
unlock device

Why hasn't the carrier been unlock yet, even though there are no outstanding bills on it? Please consider my request

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gramps28
Pillar
1 year ago
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shebxj8First activity
asked in Device unlock
unlock my iphone，thank

My T-mobile iPhone has been purchased for more than a year and has no bad record. Now that I'm back in China, the sim card is locked, which brings me great trouble in daily use. Can you unlock it for me? IMEI: 356514413692591, thank you very much, emil: We look forward to your reply.

1
gramps28
Pillar
1 year ago
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JorgesfkFirst activity
asked in Device unlock
Unlock iphone 11

I brought my iPhone 11 to Mexico and it is locked by T-Mobil, how can I request that it be unlocked?

2
gramps28
Pillar
1 year ago
Greggles
GregglesFirst activity
asked in Device unlock
Check if Device Reported Stolen

Hello!  I recently purchased an iPhone 11 on Mercari for $60, and found out finally after fixing it that there’s an iCloud lock.  But I am also curios if there is any way to check and see if it has been reported lost or stolen through T-Mobile.  If so, I would gladly return it to the owner, or see if they did not wish for it back, could unlock it.  I know if I were to ever lose my phone, I’d pray somebody honest found it and did their efforts.  Does anybody know how I could go about that?

1
tidbits
Pillar
1 year ago
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Mandylou81First activity
asked in Device unlock
IMEI invalid on iphone purchased at TMobile

Hello experts! I recently upgraded from an I-phone 11 and am trying to unlock that phone so that I can gift it to my niece. When I go to request the unlock through the T-Mobile site, it tells me that the IMEI is invalid. Advice for next steps?Thanks!

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Pillar
1 year ago
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CrushbossFirst activity
asked in Device unlock
device unlocking

How do I network unlock my samsung galaxy s22 ultra that t-mobile network lock ?

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syaoran
Pillar
1 year ago
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CHECHE2022First activity
posted in Device unlock
iphone xr is sim lock - request to unlock

HI , i had iPhone xr 128 Gb i bought it  from someone else and i am  used    almost two years back ,  recently i bough new phone  i removed the sim and i inserted new sim ,  is pop the  primary carrier but i selected wrong and i did many times,  untill sim is lock,   HERE  IS THE IMEI NUMBER:  357331090270412 HOW CAN  YOU HELP ME TO UNLOCK ?  THERE IS ANY CHARGES?  IM AM FROM  DUBAI,UAE . 

1
gramps28
Pillar
1 year ago
R
RogerWRookie
asked in Device unlock
Android 12 Oxygen 12 updated for OnePlus 9 Pro has MAJOR BUGS & ISSUES!!!!!!

I recently received a new update for android 12 & oxygen 12 for my oneplus 9 pro. Now I have a list of bugs and issues happening. I have read a lot of the same complaints here on the forum and other sites from oneplus 9 pro/  t mobile users experiencing the same thing. Just to list a few…… screen brightness changes for no reason, operational and navigational lag, refresh rate (120) slows down periodically, finger print reader and face unlock will randomly stop working. What is the game plan for t mobile to send out fixes to an update I didn’t need? This is ridiculous.

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2 years ago
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