Apparently with my phone screen “always on”, I don’t have to hit the power button to reach screen unlock. While it’s in my pocket, it will randomly touch my leg somehow through my pocket and of course, the “fingerprint” doesn’t match nor is my leg typing in the wrong code. So it does this over and over until I pull my phone out of my pocket and try to actually unlock it with my fingerprint. Unfortunately, because the wrong code or “fingerprint” was attempted too many times, my phone says “Try again in 2 hours 30 minutes.” Obviously, I know my code and my fingerprints are registered, but there’s no way I can find to unlock my screen other than ridiculously waiting the specified time. I’ve logged in to my online account, nothing I can find there to unlock it. I do have the. setting on to turn off accidental touch (obviously doesn't work well). Samsung Ultra S22, update current. Any ideas greatly appreciated!
Login to the community
Social LoginLogin with T-mobile ID
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.