Question

sim card unlock

  • 3 December 2022
  • 7 replies
  • 174 views

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help please.My device that I bought from your operator, sim card is not supported. I live in Turkey and I can't reach the size. please help this channel

help me .


7 replies

Userlevel 7
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Were you a Tmobile USA customer and meet the requirements in the link below.

https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy

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I live in Turkey, I cannot open an account with Turkey number. please help me.

Userlevel 7
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Tmobile only unlocks phones for Tmobile customers and phones purchased through Tmobile USA or an authorized reseller.

Where did you buy the phone?

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T mobile usa

Userlevel 7
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What store. Because a Tmobile USA store won't sell a phone without a plan attached to it.

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İ dont know. This my.gift

Userlevel 7
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The person who gifted you the phone is the person who needs to meet the requirements in the link I posted earlier.

Tmobile can only unlock Tmobile bought phones for Tmobile customers.

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