I spend more than 5 hours talking to several T-mobile personnel to unlock my cancelled services, all paid phones. Do I need ti hire a lawyer?
Thanks
unlock my Iphones, service cancelled all paid more than 7 days agi
T-mobile reluctant to to unlock my phones, any suggestions?
Userlevel 7
+14
Do you meet all the requirements in the link below?
What type of phones and where did you purchase them.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
Yes, all paid, T-Mobile Iphones. More than Year…all requirements met. I spoke to two supervisors who validated that.
Userlevel 7
+14
How many phones are you trying to unlock?
3 out of 4 I had for 13 years, does it matter?
Userlevel 7
+14
You can only request 2 unlock codes in a calender year.
Why is that? All paid phones used for three different phone #s.
Userlevel 7
+14
Each line has to request the unlock code.
There's a limit of 2 request per line.
As I said, I am having a big problem unlocking three phones I totally own related to three lines.
I wasted more time talking to T-mobile than the value of these phones, totally unprofessional
Userlevel 7
+14
According to the requirements once they are met the user will receive a sms letting them know their phone is unlocked.
The phone I'm using now was unlocked after 40 days of usage and I didn't request the code.
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