Devices

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4350 Discussions

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MKB619First activity
asked in Android

Revvl 5G will not store or save TMobile wifi password

Revvl 6x 5G will not store or save TMobile wifi password.  Is this a phone issue or a wifi issue.   Wifi password stores on all other devices and works fine - tend to think it’s a phone issue.  Just got the phone a few months ago??  Any fixes for this?

0
M
3 months ago
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DLDFirst activity
asked in Android

Can not receive text unless I text first

Why can I not receive messages from a phone on my account unless I text first

1
syaoran
Pillar
7 months ago
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AsmamawFirst activity
asked in Apple

broke

My phone is broken. How can I get the replace phone and when?

1
gramps28
Pillar
10 months ago
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ggggggggggFirst activity
asked in Apple

E-signature

why can I not sign the e-signature from T-Mo

0
G
5 months ago
K
ksevans26First activity
asked in Apple

autopay removed

with the migration to TMobile billing my autopay was removed from the bill and cost me the $25 discount. I have setup a new autopay but request a $25 billing credit be added back.

1
gramps28
Pillar
6 months ago
I
InsuranceFirst activity
asked in Android

My incoming phone calls

I was in an accident and had the person that caused the accident call my phone to have his number for future contact.  He did so, but the call registered as a voicemail call.  The caller did not leave a message so upon me listening to the call I deleted it.  Unfortunately, that was the number I needed to have for the insurance and everything else.When I tried to get the number via my call list of numbers received it shows as a 123 VM Retrieval.    The bad thing about is, that I now do not have his number and now I’m stuck with paying the cost of repairing the car and paying my insurance deductible.   If anyone knows how I can get the number please tell me.   Thank you.Desperate...

1
gramps28
Pillar
6 months ago
D
Dtoney5817First activity
asked in Android

problems connecting my tmobile samsung phone to my tmobile home wifi

problems connecting to home wifi. i have tmobile home internet with saveral computers connecting but cannot get my tmobile samsung 54 to connect.  keep getting wrong password error message.  all my computers work fine.  only use 2 at a time

0
D
9 months ago
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npaguirreFirst activity
asked in Android

phone now requires a password

Why does my phone now need a password to access?  I never set one up 

1
F
Pillar
5 months ago
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Geeky DominicanFirst activity
posted in Other Devices

Franklin T9 Not Functioning After OTA firmware update

My roommate purchased a Franklin T9 on Amazon and activated it with a prepaid plan so he can play games online. However, the device received a firmware update when he attempted to power it off. Since the update, his T9 will neither boot up to the Welcome screen nor provide him mobile hotspot service. There is no help on this topic in T-Mobile's support pages. Is there a fix for this issue? Please help.

1
F
Pillar
4 months ago
W
WiljoFirst activity
asked in Android

What can I do if T-Mobile charges me for a phone that I sent back to them. UPS says it was delivered.

Apparently, there is a problem at the Ft. Worth Warehouse that T-Mobile does not wish to address.   The details appear to be the same.   I was having connectivity issues with my phone, Customer Service sent me a new one.   ( I’ll admit that I delayed in returning the phone until I could be sure that the connectivity issues had been resolved)  When I got the very first message from T-Mobile that I needed to return the phone, I did so the very next day.  I used the pre-labeled envelope that T-Mobile sent me and took the phone to the UPS Store.    This was 15 December 2023.  In checking tracking then, I learned it was scheduled to be delivered on 21 December 2023.   Tracking shows that it was delivered on 21 December 2023 to the Haslet, TX Warehouse, where it says a signature was obtained.    The tracking however continues that it was delivered again to the Ft Worth TX Warehouse on 4 Jan 2024.  I assumed that the transaction was closed because the tracking showed the item was delivered an

0
W
1 month ago
M
MelovibeFirst activity
asked in Apple

Iphone 7 Unlock

Please Unlock my Iphone 7, imei 355826087659966

3
syaoran
Pillar
6 days ago
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JwkahmannFirst activity
asked in Other Devices

gateway requiring daily resets

Using gateway as modem and router signal is “very good”. had to reset the gateway this morning last night worked great what can cause this ??

0
J
5 months ago
T
Thejuan68First activity
asked in Other Devices

router

Am I able to connect my Mesh WiFi router to my new TMobile internet network 

1
F
Pillar
4 months ago
C
CourtcopFirst activity
asked in Apple

Down payment

I have a trade in device that is valued at $830. will T=mobile still require a down payment when I upgrade my phone. 

1
syaoran
Pillar
10 months ago
S
Slimgdy2uFirst activity
asked in Apple

iphone 14 pro max keeps giving fail internet

Could the E SIM? Have anything to do with the? Internet connection issues that keep happening with the Pro 14. Max. Or is it the phone itself?

1
syaoran
Pillar
8 months ago
S
Serg SmileFirst activity
asked in Android

Trouble with Unlocked Moto E5 plus T-Mobile, Help please?

I bought a phone (Moto E5 plus) on eBay, the seller wrote that the phone was unlocked, but it turned out that it was not, the unlocking application does not work (it shows an error).I don't have a T-Mobile SIM card.How can I unlock it so that I can use another SIM card?Thank you

1
F
Pillar
5 months ago
R
rochellel821First activity
posted in Android

Receiving Phony Test messages

I am receiving numerous text messages that contain a phony website to click on.  The messages usually say that I won a prize or they need delivery address.  How can I stop them?  

0
R
2 years ago
H
hjrockwoodFirst activity
asked in Android

Random Song

This song is not in my music library N’ Zieme Nun Putimme Sta’ Luca Rannone Feat: Tony Ruvio and it’s automatically playing all day everday on my s20 FE 5G. How can I find out where it’s coming from and stop it?

2
tidbits
Pillar
2 years ago
X
XicoFirst activity
asked in Android

send my trade in

Hello, I had printed the shipping label for my trade in. However, it shows in  the Receipt label the wrong ph. that I have to return. I have a Samsung Galaxy S20 black. And the label reads Samsung Galaxy S21 Grey.  Can you please send me a label with the correct ph. I don’t want to have problems (I already had enough problems getting my I phone).  Thanks,Xico Ceballos

2
F
Pillar
1 year ago
A
ahmad2000First activity
asked in Apple

phone bill

I have an iPhone that was purchased through T-Mobile and I do not have any information other than the serial number of the phone. Can I take a copy of the bill?

1
gramps28
Pillar
1 year ago
C
Chrissy79First activity
asked in Android

messaging feature

Why does the messaging feature on the T-Mobile app not work?!

1
H
1 year ago
S
SpectaclesFirst activity
asked in Apple

i-phone mini

I ordered an I phone mini early in April.  The estimated ship date was at the latest May 3rd.  I have no iPhone nor an updated ETA. What can I expect at this point in time.  Does any one have an idea when the minis will be back in stock?

1
F
Pillar
1 year ago
S
SatanFirst activity
asked in Android

oneplus 9 5g Le2177 not pro has huge gaming problems

Ok so while gaming in landscape mode on the oneplus9 5g Le2177 always if I accidently touch the edge where the fingerprint scanner is that whole edge an the opposite side buy camera always quits responding if  touched to close to said spots why an how can I fix it or is it something that will never be fixed and or is it the screen protector maybe?and so far it's like that in any game I play but nothing else causes this problem only when playing games in landscape mode  

0
S
1 year ago
M
marykgarrickFirst activity
asked in Apple

Switched to T-Mobile from ATT-Voicemail Issues

Recently transferred providers from ATT to T-Mobile. Callers cannot leave voicemail because voicemail is still controlled by ATT. How do I get around this?

0
M
1 year ago
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VIP MONONBANKFirst activity
asked in Apple

Why is it impossible to top up the account of the number from the Ukrainian card?

Why is it impossible to top up the account of the number from the Ukrainian card?

1
gramps28
Pillar
1 year ago
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