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Apple, Android, SyncUP, and more!

4764 Discussions
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Azielelrod82Novice
asked in Apple
t-mobile iphone ps remote play

is there a reason why I am unable to play PS Remote Play on iPhone on the T-Mobile network but android works just fine? I have iPhone 15 pro max iOS 18. It’s not right for android not have to pay for VPN to use PlayStation remote play, but Apple users do on T-Mobile network! is there anyone ever going to fix this issue cause it’s been years or does nobody care?

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A
20 days ago
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Critter24First activity
asked in Android
Accessing the T-Mobile Internet

I can't connect my phone to the T-Mobile Internet?  

0
C
9 months ago
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PJTFirst activity
asked in Other Devices
down load screen shot

How to upload screen shot of device from old provider

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P
1 year ago
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purpleroseFirst activity
asked in Apple
iphone 13

Anyone else having their volume just mute by itself? I have to keep restarting my phone to get the volume back on. Any help would be great!!   

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P
1 year ago
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MookiemarshFirst activity
asked in Android
t mobile is high

T mobile charges $20 per line to restore your services if disconnected. And my phone bill be almost 2 hundred dollars a month. That's ridiculous and expensive to restore your services. And the service here is not good. My phone calls don't go threw. It just says calling. Suck

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M
1 year ago
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cutie pieFirst activity
asked in Android
Loss phone deductible Samsung

how much is the deductible for a loss samsung 

1
gramps28
Pillar
9 months ago
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nocrossnocrownFirst activity
asked in Android
Microsoft email to samsung mms not working

I tried to send an mms from microsoft to my S10+. It shows that I have attempted this twice in my sent email, but it has not populated to my cell phone.  Please help. 

0
N
1 year ago
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RWAchurchFirst activity
asked in Apple
Communication

How to limit un-solicited messages from T-Mobil 

1
gramps28
Pillar
1 year ago
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lescob01First activity
asked in Android
Credit for purchase of Galaxy S22

I just spent over an hour on the phone with a T-mobile representative.  I explained the situation where I purchased a Samsung Galaxy S22 on February 9, 2022 and sent back another Galaxy phone to get credit of $600 for that phone.  It’s been almost 18 months and the credit has not been issued.While on the call today, the Sprint representative called Sprint and on a three wat we spoke to Leo from Sprint, who went back and verified the history of the account and in fact he confirmed that I was owed $500.04 in credits that they never gave me due to a mistake a their warehouse.  The T-mobile rep did not credit my account although she had confirmation to the money I was owed.  Instead she called a supervisor who expressed that she needed to double check, regardless of the fact that is was already confirmed.  I was offered a call back on Tuesday (something that I’ve been offered no less than 10 times for the same issue).  So it is hard for me to believe that they will call me back.  And to co

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L
1 year ago
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Pamela9226First activity
asked in Apple
gateway set up downloading app

Trying to set up my gateway...downloading app on Apple, but it wants to use a different email address than the one I used to set up T-mobile Internet….is there a way around this 

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P
1 year ago
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EdnnyzFirst activity
posted in Other Devices
compre tarjeta sim y no me ha llegado

Hace 10 días compre y cancele la siM card con número nuevo que necesito para mi hija y aún no me llega a mi casa . He llamado y no me dieron información solo que debía esperar.

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1 year ago
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ECONOMYGIRLFirst activity
asked in Other Devices
Poor Tmobile Internet Service at Marina

I have a boat at a marina that has Tmobile internet that I have access to, but streaming my Amazon Fire Stick, it keeps buffering.  What can I do for better internet service?  Is there something to boost it I could have on the boat?  

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1 year ago
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A123First activity
posted in Android
Excellent job with troubleshooting!

I recently went through an update that messed up my group texts. I wouldn't get texts for hours, and the replies I tried sending continued to fail (apparently a lot of people were experiencing this). I did a customer support chat, which then led to T Mobile Care calling me. Emma, the tech support rep I spoke with (who I believe was in China, based on her time zone), was incredibly knowledgeable and helpful! She did a great job walking me through all the steps to reset my network and everything that went along with that, and helped me resolve the issue within 30 minutes of her first calling me! Ever since I switched from Verizon, I could not be happier with T Mobile and the customer care they provide! She asked me to leave a review, and I wasn't sure where to post it, so here's hoping she and her bosses see this!

1
F
Pillar
9 months ago
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KittymeplzFirst activity
asked in Android
Help

I'm trying to figure out how I can download a PDFfrom Tmobile showing my bill, my name and my address all on one sheet for proof of address verification for something important?

1
gramps28
Pillar
5 months ago
T
TheJamesDollNovice
asked in SyncUP and IoT
Home Internet Devices

My Home Internet app won't display the devices connected to it. All of the other tabs work (Home, Network, Support, etc.) but everytime I click the Devices tab it asks if I am setting up a new gateway. I have had Home Internet for almost a year now, and my gateway has been set up this entire time.One time I was able to see all of the devices, and I turned off 1 tv. Now I want to turn it back on but can't!

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6 months ago
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Jose CarterFirst activity
asked in Android
Old phones ,does team mobile give you a new phone when the old one you have doesn't work?

I am asking if this company has a service for replacing old phones that don’t work correctly when you still pay for the service.

1
gramps28
Pillar
7 months ago
F
Frank6526First activity
posted in SyncUP and IoT
cant get Sanyo TV to connect to T-mobile wifi

All of our other wireless devices connect to T-mobile 5g home internet except Sanyo TV. This same TV worked fine with the Franklin Hotspot prior to upgrading 

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6 months ago
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Cust1First activity
asked in SyncUP and IoT
IOT Business cost

My IOT EV Charger uses a SIM to connect to the cloud via 4G.I will be purchasing 4 EV ChargersI am an HOAWhat are my connection costs… 

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C
1 year ago
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keyferNovice
asked in Other Devices
Roku 1 how to connect with no remote

How can I get my roku 1 to the wifi if I dont have a remote for the device?

0
K
8 months ago
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RBMCEMFirst activity
asked in Android
$15 to add a watch plan turns into 29.60 with fees??

Adding a $15 watch using Digits totals just shy of $30? How can that be?

0
R
7 months ago
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SantysFirst activity
posted in Android
bill

My bill was suppose to go down more because I paid for the phone already I paid $106 last month don't know why and this month I'm being charged $69 I thought plan goes down as soon as phone get paid off

0
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1 year ago
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magenta9045340First activity
asked in Android
Amcrest View Pro Camera only works with Wi-Fi

I had an S9 and was able to view the Amcrest View camera with and without Wi-Fi, but now I have a S23 and cannot view the camera without Wi-Fi.  Any one have any suggestions?

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M
9 months ago
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JimDFirst activity
asked in Android
Visual Voicemail

Can I transfer messages on visual Voicemail from one phone to another?

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J
1 year ago
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mark camposNovice
asked in Android
frozen touch screen

android touch screen frozen. Has been working fine till now. How to take car of issue.

1
syaoran
Pillar
7 months ago
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Wayne1222First activity
asked in Other Devices
hopspot

Why is my t mobile hotspot saying no signal? 

0
W
1 year ago
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