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Apple, Android, SyncUP, and more!

4735 Discussions
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Promitermannn13First activity
asked in Android
what does "phone status changed to N" mean?

What does "phone status changed to N" mean?

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4 months ago
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fjohnvazquezFirst activity
asked in Android
visual voice-mail

When ever I try to activate the visual voice-mail an error message pops and tells me to try again or exit, but when I tap try again the same error message pops up. Why am I getting an error message when trying to activate my visual voice-mail?

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4 months ago
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oftscfFirst activity
asked in Android
S20 FE - Group Text messages

About 5-6 weeks ago, all of my group text messages started coming in with <subject:nosubject> line before the contents of the message.  This happens for iphone and samsung users in my group text.I contacted Samsung and they said TMobile manages messaging and to contact TMobile.Samsung had me clear app cache and reset all phone settings.  Nothing worked.  See screen shot.  

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4 months ago
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tquasnyFirst activity
asked in Other Devices
Cannot change Wifi Network Name on JEXtream RG2100 Hotspot

Just got a JEXtream RG2100 mobile hotspot. When leaving the T-mobile store I had it setup on my account, my phone connected to its wifi (default network name of RG2100 XXX) and life was good. When I got home, the network name had changed to something different (Weeznet). I connected to this new network name and tried to login to the admin configuration page (http://mobil.hotspot) but then received a 404 Not Found error as it was forwarding me to a webpage that does not appear to exist on the device.I have since reset the device to the factory default, which changed the wifi name back to the default (RG2100 XXX) and was able to login to the admin page. However a few moments after doing so the wifi network changed its name again back to Weeznet!Any ideas of what is going on and how to fix this? All I want is to have a wifi name that is not Weeznet.

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4 months ago
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Misslele1First activity
asked in Android
Promotion

When I signed up for the internet service, it gave me a $200 gift cpromotion. For signing up with T-Mobile internet. They just sent the information to my email. But I'm unable to access the car because it's asking for A.  Sign in name or something. I'm not sure what that is.  also asked for a number and I put the number in and it did not work.

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4 months ago
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Mig0014First activity
asked in Android
why does my clock keep moving forward 1 hour?

My clock keeps moving forward 1 hour every morning for about the past week. It's set on auto timezone. I have tried restarting and jumps forward again. It usually corrects itself late morning.

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4 months ago
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Mihongming1First activity
asked in Device unlock
The customer service said that the phone could only be unlocked by a prepaid recharge of 100 US dollars, but it was not unlocked after charging.

I'm a tmobile prepaid customer. I bought an Apple 12pm to unlock it. The customer service said that I could unlock it by opening the card and charging 100 dollars. I opened the card and charged 100 dollars, but it was still not unlocked. is tmobile the way to deceive customers? My account is ...imei is ...

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4 months ago
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Wandataylor1021First activity
asked in Apple
dig

How to block number on digit line 

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4 months ago
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lollieFirst activity
asked in Apple
phone bill

if my phone bill to pay off is 121 do my pay my bill then pay the phone off

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4 months ago
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DhruvikptllFirst activity
asked in Apple
scammed by tmobile

This December i have call on customer service just asking them unlock my samsung 23. The guy on the call said that there is a holiday promotion goin on and you are  qualified for it . Promotion was suppose to be since i had two lines on my account if I add the “3rd” line on my account i will get the third line for free and 830$ off towards any phone purchase . I said ok i was thinking to add another line on my account so why not , so i took the offer . And ordered a new iphone 15 pro Max 256gb and the next month guess what happened? I got billed for the line and the phone in total of 100$ and from the last 5 months i m getting billed the same till now . I called the customer service more than 10 times they still dont be able to figure out anything as of now . And still i m gonna get billed next month also never goin have t mobile again once this is all over 

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4 months ago
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TiyaJFirst activity
asked in Android
Gifs

After the Mandated software update,  I lost my Gif capabilities.  What can we do to restore this fearur

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4 months ago
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jeovani85First activity
posted in Android
Dissapointment

I have been through three representatives trying to convert my daughter kids watch into the new phone I recieved today. Come to find out the first rep told me the kids watch was converted, however when I went to activate the phone and test the second rep while trying to get me the esim converted my galaxy watch on my account instead of the kids watch. Had a third rep trying to fix all this mess just to dissappear from the chat and left me hanging. I have been a tmobile customer for years and this is very dissapointing. My monthly payment is messed up and I cannot get anyone to help me. I have been on the phone waiting for someone and I just keep on the line waiting. This has become so frustrating that I am just considering cancelling. Feels like Tmobile is overwhelm by the amount of clients and are dropping the ball on service

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4 months ago
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yoshicnnFirst activity
asked in Android
Syncup Kid watch

What to do when I see "Core api failing"?

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4 months ago
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AlijohnFirst activity
asked in Apple
HELP HP LASERJET P1102w cant find network

HELP HP LASERJET P1102w cant find networkI already added the 2nd wi fi using 2,4 & wpa/wpa2. Help

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4 months ago
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SashlyFirst activity
asked in SyncUP and IoT
kidsynup watch app

Kidsynup app keeps saying all api failing is there anyway to fix this?

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4 months ago
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DianeoFirst activity
asked in SyncUP and IoT
error

Won't connect to watch, all items core api failing

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4 months ago
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TechSavReReFirst activity
asked in Android
Website Promotion

on tmobile website does Promotion applied with green checkmark mean the promotion has been used with plan? 

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4 months ago
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adm008First activity
asked in Android
cracked phone screen

why is it such a run-around with Assurant???

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4 months ago
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abdullahkhokhar111222First activity
asked in Device unlock
unblock MY CELL

Hey.I have problem with my phone.Blocked Sim-card.I can’t sell my phone.Please help me.  IMEI 357397704791838Please help me 

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4 months ago
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mslewislvFirst activity
asked in SyncUP and IoT
Can someone help with the API error on SyncUp for KidsApp

GM, I am following this issue with other users. I understand that the TMobile Life app allows tracking to continue. However, there are some things that I have lost control of. For instance, I can not add contact through the T Mobile Life app specifically for my child's phone. What need to be done? Does anyone have a work around for this function? (i.e. updating SOS contacts).

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4 months ago
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notatechieFirst activity
asked in Android
size comparsion of s23 ultra and s24 ultra

are the Samsung S23 Ultra and Samsung S24 Ultra the same size by chance.  Would I be able to use my current phone case from my S23 Ultra?

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4 months ago
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javajanNovice
asked in Android
Notifications on front of flip phone

How do I get my notifications to show up on the front cover of my flip phone?

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4 months ago
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Erwin FletcherFirst activity
asked in Android
Not getting pictures in text messages

The phone has stopped getting any pictures when sent in a text message Turned off RCS, deleted the app cache and rebooted a few times, still can’t get any pictures in a text message….

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4 months ago
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wmh1968First activity
asked in Android
problem sending test to my tmobile cell

Hi, when I send a text to my tmobile cell xxxxxxxxxx@tmomail.net it comes up non available. I’ve tried att/yahoo--gmail and outlook. I think it used to work but it never does now. Thanks, Mike

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4 months ago
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pkbroderFirst activity
asked in Android
How to silence the T-Mobile startup jingle on Samsung S24+

Recently purchased a Samsung Galaxy 24+. I cannot silence or reduce the volume of the T-Mobile startup jingle. It is loud and intrusive. I was able to do so on my Samsung Galaxy 21+. Help and thanks.

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4 months ago
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