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Devices

Apple, Android, SyncUP, and more!

4630 Discussions
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Phoenix riderNovice
asked in Apple
devices

How did I remove devices from my internet?

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2 months ago
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Les EnnisFirst activity
asked in Android
why cant we set our own hours for Familywhere?

Family Where is nice in theory but I need to restrict my teens from staying up all night and 11pm to 6am is too early to start. 2am to 6am would cover even a late night drive home but not encourage watching TV all night and basically sleeping all day. Please add this time restriction! Thanks 

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2 months ago
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RedbneFirst activity
posted in Other Devices
location

Does tmoible have a location app or something to locate phone if needed too

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2 months ago
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cheergirl15Novice
asked in Android
Overlapping Calls...?

Looking at usage on our account, I've seen multiple instances where 2 calls are made to someone but the times overlap.  For example, Person A (who is on the family account) calls Person B (who is not on the family account) at 7:47 for 21 minutes, meaning that call supposedly ended at 8:08.  The usage then shows another call made from Person A to Person B at 7:58 for 19 minutes.  How did that work?  The duration of the first call overlaps with the second call. 

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2 months ago
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magenta8311042First activity
asked in Other Devices
Link a MSISDN

what isLink a MSISDN

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2 months ago
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FlourFirst activity
asked in Apple
Digits

How is digits used ? If I give one of the phone numbers on my plan permisión for me to have access to it can the person using the phone know ? Does it notify them ? 

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1 month ago
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Ole-etcFirst activity
asked in Android
Plantnet app unusable Revvl 6x 5G

Plantnet app works by looking at a photo of a plant’s leaf or flower and identifying the plant. The app never succeeds in seeing the photo, whether it’s a photo taken by the app, or a photo already on my phone’s Gallery or in Amazon photos.

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1 month ago
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dhawksFirst activity
posted in Android
Facebook Keyboard

when using Facebook I get "LG Keyboard keeps stopping". Help.

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1 month ago
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maybenotFirst activity
asked in Apple
Tmobile math

I was going to trade in my 12 Pro for a 15 (iPhones both) their ad show $830 credit and pay $0But they claim that my phone is valued at $155When I thought it was worth $830 ( because that’s what they are advertising )So now they claim they are paying $155 and they subtract it from the $830 Which now they claim that $675 Divided by 24 is the new number and because the new phone is $830 they divide $155 by 24 so what is happening is they pay $155 and take it back over a 24month period So in reality they are getting the $155 back

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1 month ago
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tomcurranFirst activity
asked in Apple
Text messages blocked

Same problem as others have mentioned.  iPhone stops receiving texts from Android devices - VERY frustrating when it’s a verification code needed to log into a website-and sending texts, noting “Free Msg: Unable to send message- Message Blocking is active”.  After being transferred to tech support and resetting network settings, it might be fixed.  Extremely long waits to get help - have previously been happy with T-Mobile services but this has now happened on all three of our lines.

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1 month ago
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zunooFirst activity
asked in Android
T-mobilシムカードの適応機種について

アンドロイドのGalaxy Feel2hにも使用できますか

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Z
1 month ago
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Ajvilla84First activity
posted in Apple
stolen i phone 14

What can someone do with an unlocked iPhone 14 with an imei number?

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1 month ago
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John NeilNovice
asked in Apple
Unregistering from an MDM

I can’t use the VPN & Device Management function on my iPhone 14.  Some program registered my phone on a MDM (Mobile Device Management) server.  MDM is an Apple program that allows IT Department of a business or school to control the Apple devices in the organization.    John Neil

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1 month ago
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YittyessFirst activity
asked in Android
low data

How can I improve my data service? 

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1 month ago
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TravelbumFirst activity
asked in Apple
Sign in Issue with Iphone 12

I’m having trouble signing into my T-Mobile account in the app on my iPhone 12.  The Email address goes in ok but when I try to put in my password it doesn’t let me finish typing the whole password.  The boxes seemed to be overlaid a bit so I’m not sure how to get this fixed.  I’ve uninstalled and reinstalled the app and it still has the same looking screen. TIA.

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1 month ago
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LoveKristenCPoulosFirst activity
posted in SyncUP and IoT
T-Mobile holding messages on TMHI gateway

I was calling T-Mobile and they "T-Mobile" hold your messages on T-Mobile Home Internet Gateway!  I used to get regular text messages to Gateway but T-Mobile blocks it now & have to call T-Mobile to get messages queue to Gateway.  I only use Gateway text just for emergencies but paying for T-Mobile is ridiculous if text messages don't go through the Gateway.

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1 month ago
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Jon.swymnFirst activity
posted in Android
need help

Is it possible to find out what devices were connected to my wifi a few days ago?

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1 month ago
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rjgreenhalghFirst activity
asked in Other Devices
VW Carnet

I'm a VW Carnet customer, and the service uses T-Mobile. My account has been assigned a phone number, however, when I try to register to manage my account, it says my email is invalid, even though they've sent me emails. What's up?

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1 month ago
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KeblerNovice
asked in Android
Z Fold 6 protection

Samsung was offering free care+ with the purchase of a z Fold 6. Does TMo have the same offer?

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1 month ago
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SKYE52First activity
posted in Apple
return status

How do I check my return status? Using the tracking #. I went on UPS entered my tracking number and it says invalid. Does anyone know how I can track it?

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2 months ago
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BretonraeFirst activity
asked in Android
cant save or name personal greeting

Personal greeting will never save and I can't name it either. Can anyone help me with getting the personal greeting to work ...ZTE android phone 

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2 months ago
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BretonraeFirst activity
asked in Android
personal greeting

Personal greeting will never save and I can't name it either. Can anyone help me with getting the personal greeting to work ...ZTE android phone 

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2 months ago
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jajensenFirst activity
asked in Android
phone barred after traveling to new country

I’m normally in the US. I traveled to Switzerland late June and did not encounter any problems. I then traveled to Paris, France. The next morning, I went to buy a train ticket for the subway. My bank card was declined. I went to call my bank, and when I tried I got an error “You cannot make outgoing calls while call barring is on.” Data appears to work as expected.Before today, I had no idea what call barring is. I don’t have it turned on within my T-mobile account. I don’t know how it got turned on or why. The methods I’ve tried to disable it have not worked. This includes restarting the phone, checking for “call barring” in the settings menu (it’s not there), and checking my account online to see if anything is set incorrectly (I couldn’t find anything). I cannot call T-mobile support because this error comes up even when I try to call 611 or the 800 number for support. Ideas/thoughts/things to try?

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J
2 months ago
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AmirgrunwaldFirst activity
posted in Apple
lost e-sim data

I’ve got to Israel tried to set up my Israeli e-sim by without success and than I’ve erased my t-mobile e-s assuming that was the problem that have prevented from my Israeli e-sim to fit in my device and now I’m completely lost ! Please help! 

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A
2 months ago
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PaynedonaldFirst activity
asked in Android
pay bill

How can I pay my bill with My OTC card

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2 months ago
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