Devices

Apple, Android, SyncUP, and more!

4373 Discussions

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KparkerFirst activity
asked in SyncUP and IoT

SyncUp kids pairing with Phone App

I recently bought a SyncUP Kids and when we first turned on the watch it gave the option to pair with app but didn’t pair and now doesn’t have the option. Is there a trick to pair the watch?

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6 months ago
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rdr28momRookie
asked in Apple

boundaryRMS123

I recently upgraded to iphone 15 and now whenever I try to forward a text to someone via email the email is blank except for ---boundaryRMS123---.  Can anyone help? I’ve tried the mail reset and phone reset, turning on/off messages, etc.

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6 months ago
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Curiogeo6First activity
asked in Android

Revvl 6 Pro Gmail attachments

Hello, I’ve been searching for a solution for unable to download attachments in the Gmail app on this device. I recently got the new phone about 2 weeks ago. I’ve done the “fixes” seen in the Google forums for Gmail attachment issues, but it will not fix it. I have also uninstalled the update for Gmail, then reinstalled it. Mimicked settings for Gmail just like my old phone (a Motorola) and it still will not download attachments. Yet, when I added my Gmail account to the Microsoft Outlook app, I am able to download attachments from my Gmail account. Anyone else have this issue? I’m at a loss for what else to do.

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3 months ago
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Pete FlyerFirst activity
asked in Android

Sprint LG V50 phone on T_Mobile

Hi, I recently bought a Sprint branded LG V50 which works reasonably well on T-Mobile.  I found out that the phone will no longer work after Jan 2021 because Sprint/T-Mobile is not porting VoLTE and WiFi calling over to the device.  So much for the un-carrier. When I called Customer Service, I was told I have to buy a new phone.  I just bought this one.  I do not get why I should have to pay for another phone. Is anyone out there in a similar situation?  Is there a remedy?ThanksPete

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syaoran
Pillar
1 year ago
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QiuckfxoesFirst activity
asked in Apple

cellular data doesnt work on ios 14.5 anymore!

iPhone 12 Pro Max on T-Mobile Essential NCC family plan. After updating to iOS 14.5, cellular data won’t work. It doesn’t matter if it’s connected to 5G or LTE, or at whichever signal strength. It doesn’t have internet access. I can only make phone calls and text. I have tried network reset, factory reset, and reinsert sim. I even went to the Apple store to have my phone replacement eventually. However, the issue persists on the new phone as well once after it was updated to iOS 14.5. Only solution for now: is downgrade to iOS 14.4.2 or earlier. (As of may 3 Apple has stopped signing iOS 14.4.2 or earlier)Also, other people in my family plan with iPhone 12 models updated to iOS 14.5 have the same cellular data issue. There are several people on Reddit reporting the same issue as well. All currently on essential plan. Reddit post   Hopefully T-Mobile and Apple is working on a fix!?Ps. The most recent iOS 14.5.1 doesn’t fix this problem. 

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1 year ago
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askomskyFirst activity
asked in Android

All text messages delivering as SMS

A few weeks ago I started to get complaints that my text messages were either going through multiple times or a simple two sentence text is being broken up into two or three texts and being sent out of order. It's becoming maddening for anyone who receives a text from me.

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stalephish
3 years ago
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inahmallariFirst activity
asked in Apple

Warehouse "never received" my trade-in device

I used the trade-in offer for my Iphone X 64GB for the IPhone 12 Pro Max in retail, which the product was mailed to me a week after. The same day that I received the new phone, I had dropped the trade-in phone (IPhone X) to USPS. On December 2, my tracking depicted that it had arrived at the warehouse.A week later I never got the rebate I was told I would receive and I decided to call them. They said there would be an investigation in which 5 days later (December 10) I received an email that they did not have any information that they received the trade-in. I clearly did return it, so what am I supposed to do now. I am still receiving messages that I have to return the phone despite messaging the team multiple times. All their responses were to wait. This is making me go insane.

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1 month ago
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patrickjuniorFirst activity
posted in SyncUP and IoT

Setting up 4G LTE Cellspot

Hi, I was just sent a 4g LTE cellspot from T-Mobile to help with the low cell signal that I have in my home. It seems pretty easy to set up, however, when I went to my modem (which I have via Spectrum), I saw that there was only one ethernet port and this was taken up with my router. Now, on my router there are a number of ethernet ports that are designated as "LAN" ports, but there is only one yellow "WAN" port. Can I plug the Cellspot into one of the LAN ethernet ports on my router, or do I need to buy an ethernet switch or something so that I can more or less multiply the number of WAN ports on my modem? I am completely new to this so any advice will be most appreciated. Thanks!

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3 years ago
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MadMagManFirst activity
asked in Other Devices

Home Internet Port Forwarding working in 2021?

I see a couple threads talking about port forwarding not working and I still can’t seem to get mine working.  Is anyone having any success with new hardware or contacting support?

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1 year ago
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LeavingSoonNovice
asked in Android

Time to leave Tmobile.

Is this true?  BREAKING:@TMobilehas quietly updated their TOS to include fines for content they don’t agree with. Beginning on January 1, 2024, they will be fining users who commit perceived violations on their bandwidth. Who knew in America that the phone providers would now be policing the content of your text messages to fine you. S.H.A.F.T. is an acronym that stands for Sex, Hate, Alcohol, Firearms, and Tobacco. It outlines the categories of text messages specifically regulated due to moral and legal issues and is monitored and enforced by the Cellular Telephone Industries Association (CTIA) and the mobile carriers. Who gets to determine what is and isn’t “hateful”? Will political text messages be censored now as well going into 2024?

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Community Manager
3 months ago
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tileLearner
published in Android

OnePlus 7T Pro 5G McLaren cannot hold a GPS signal

I have submitted this same issue with OnePlus.I am on my second OnePlus 7T Pro 5G purchased directly from T-Mobile and the phone is not able to hold a GPS signal while getting directions in ANY mapping app (eg. Google Maps, Waze, etc.)What happens is that you enter a destination in the mapping app and start the directions. A use case used a bazillion times by a bazillion users.  On your route for no rhyme or reason at no specific interval, the mapping app will lose its connection to GPS and the arrow where you are on the map will freeze at your last known location.  While you continue on your way, at some point the mapping app will reconnect to GPS and find you and you will "fast forward" to your current position on the map. This happens multiple times during your travels at varying intervals.I have captured this with a screen recording using an app called GPS Test simultaneously with Google Maps.  The link is below.  The time stamps of note are:Three examples in one video. 1st one sta

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3 years ago
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doncarlos51First activity
asked in Android

phone won't ring calls go straight to voice mail

My phone won't ring when calls are coming it goes straight to voice mail.

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6 months ago
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Community Manager
HeavenMCommunity Manager
published in Apple

iPhone 15 Preorder ThreadBlog

Apple's iPhone 15 lineup is set to launch on September 22. iPhone enthusiasts have eagerly anticipated it all over the world. In this article, I'll discuss the new iPhone lineup and key features. Keep reading to learn more about this highly anticipated event!Tech specs and features of the iPhone 15 lineupThe iPhone 15 lineup comes with ceramic shield glass that makes them highly resistant to damage. There is now more room on the screen because they upgraded the old bezel notch to a Dynamic Island which provides alerts and shortcuts to your favorite apps. They also converted to the USB type-C charging port that supports faster charging and data transfer. Keeping safety in mind, Apple also includes two years of emergency SOS and roadside assistance via Satellite on all iPhone 15 models.Its A16 Bionic chipset makes the iPhone 15 and 15 Plus models faster and more efficient than previous iPhone models. The battery has 100% recycled cobalt and offers all day battery life. Cameras are always

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5 months ago
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am321Speaker
asked in Android

Google Pixel 6?

Does anybody know if you'll be carrying the Google Pixel 6 and Pro? The reason I ask is because there's a launch event on the 19th of October and then supposedly preorders is going to start on the 19th of October as well. I know that T-Mobile entered into a new Google partnership again which almost 99.9% guarantees that T-Mobile is going to get the new phones in the future. Also I just recently came across a blog post on T-Mobile's official website about how they're going to support future Pixel phones other Google devices as well as make Google Messages the default messaging app. So I can only assume that it's going to come to T-Mobile, but I don't want to jump the gun and make that assumption and get let down if it's not coming to T-Mobile. So I would just like to know in advance if the Pixel 6 is going to come to T-Mobile, so I can get prepared to preorder it on the 19th. Also I'm very well aware that I can get an unlocked version from Google directly and then use it with T-Mobile's

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Pillar
2 years ago
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Jo1997First activity
asked in Android

Not receiving texts from Verizon carriers!

Hello Everyone,I’m looking for some sort of help if anyone has encountered the issue that I am having. I recently tried to make a switch over to Verizon from T-mobile and had begun the process online. Mistake number 1. In trying to do so I did not realized that I needed transfer of liability from the account that I was under in order to have my own account. After realizing how much of a mess it was to even do that I decided it was not worth it to switch after all and decided to stick with T-Mobile. Before my number could be on my own account the T-mobile rep said that my number was ported to verizon and needed to be ported back. I had called Verizon and had them port my number back as they said my number was only partially ported. After all that I had my own account on T-mobile. Now I am not receiving messages from ANY Verizon carriers and I dont know what is going on. Verizon carriers are able to receive my messages and calls but I cannot receive messages from them, just calls. I have

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syaoran
Pillar
2 months ago
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galaxyowner7First activity
published in Android

Fixed Galaxy S7 APN issue

I bought a Samsung Galaxy S7 Active through AT&T and switched over to T-mobile. I unlocked my phone and everything worked for about a month. All of a sudden my phone stopped connecting to internet off Wi-Fi. My phone still made calls and sent and received texts, but the data wouldn't work. I made sure my data was turned on and tried restarting my phone, and even did a factory reset. Still didn't fix the issue. I called T-Mobile for help and they reset my APN info back to their default, but it still didn't work. They ended the call by basically sorry we can't help, sometimes phones from other carriers default back to the original carrier and there's nothing we can do to fix it. THIS IS COMPLETELY WRONG. Here is the solution.1. Go to Settings>Connections>Mobile Networks>Access Point Names2. Click on each name and in the top right corn click the 3 dot menu icon and click Delete APN. Delete ALL of them.3. Restart your phone.4. Repeat step 1 and go back to Access Point Names.5.

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4 years ago
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nismozFirst activity
posted in Android

T-Mobile RCS Messaging Stability Issues

Since moving to the S23 with official locked Tmobile ROM, RCS messaging has been terrible. Fails to connect to RCS servers, fails to send text, fails to receive text all at random. Rebooting phone, clear Google Messages cache and deleting all text threads helps for a while, then it's back to terrible again.I have researched online and others have the exact same issue. It all started when Samsung moved from Samsung Messages to Google Messages for the text app. The problem is that Google Messages which is now the official messaging app on Galaxy phones, still uses T-Mobile’s unreliable RCS services. They can reprogram the Google Messages app that official Tmobile Samsung phones have to use the stable Google Jibe RCS services instead. This only effects official Tmobile phones and not unlocked Samsung phones on Tmobile, as their Google Messages client uses Googles RCS services and not T-mobiles.  ATT just moved all their users from ATT RCS services back to Google Jibe for these performance

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2 days ago
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d89rojasFirst activity
posted in Android

Delay in sending picture text messages

I am having a huge delay in sending a picture via text message.  At times it takes twenty minutes at others it takes ten minutes, and that is if it sends at all.  Regular texts go through right away.  The pictures i send are ones i take, or screenshots so they aren't very big.  This very annoying, does anybody know what I can do to fix this? It's only in sending, I receive pictures from other people with no problem.

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2 months ago
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mommamack2First activity
asked in Android

Constant Voicemail "Received on Watch"

How do I get rid of the voicemail notification on my Galaxy watch? I have gone through my voicemails on my phone and deleted them all. I tried calling the voicemail from my watch notification and it just hangs up without calling. I even tried calling the number for my watch (which does not work). And the notification is still there...3 months later. At this point, it is just annoying. I have no voicemail and can't delete the notification on my watch, it says "Received on Watch" so nothing on phone's voicemail makes a difference, and it does not clear when I clear all the other notification on my watch. I just want to get rid of the notification.

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1 month ago
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rangerrick337First activity
asked in Other Devices

Home Internet - force firmware update?

We received the new 5G modem for Home Internet and are on the older firmware version 1.2003.03.0143.  Is there anyway to trigger the update? I've heard the new update can greatly speed up the modem but don't know if that's true.

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J
1 year ago
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acehLearner
asked in Android

LG V20 Text

I have one contact that will not give the option to send a SCHEDULED TEXT.  As a matter of fact this one contact also does not give the option to ADD SUBJECT.  All other contacts give the option to schedule text and add subject.  I have deleted the contact and rebooted the phone at leas 3 times but it still does not show the option to schedule text and add subject.  Any help would be greatly appreciated.

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2 years ago
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coavlanche70Learner
asked in Android

OnePlus 7 Pro, Android 11, and speaker

After the OTA update to Android 11 for my OnePlus 7 Pro when I get a phone call, it is always on speaker, even though the speaker is not turned on. Turning speaker on and back off has no effect. Has anyone else seen this behavior? Looked through all of the settings and can't find anything that might be turned on or off to fix this. 

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1 year ago
mysaltylife
mysaltylifeFirst activity
asked in Android

Android 14 Update for Samsung Devices

When will the Android 14 update be available for the Samsung galaxy devices?

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syaoran
Pillar
3 months ago
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alex86Helper Level 1
asked in Android

Can't send photo to one person sometimes

Hello after updating to Android 9 sometimes I can not send a photo in a text to one person only without restarting phone. It starts sending and then says message not sent try again. Trying again produced same result. I can however send the same image to anyone else without doing anything.  But to get it to send to this person I have to restart my device. They are also on tmo with a galaxy note9.Lg v40Lg messengerGboardPurchased from tmoFull signal 4g lteHave tried deleting the conversation, restoring apn to default, and clearing cache. The only thing that seems to work is restarting my device. This however is a poor solution and never use to happen. Any ideas?

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1 year ago
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dfwfernRookie
asked in Android

Chatbots

Chatbots has appeared on my One Plus phone SMS at the top of texts yesterday. I want to delete it. How?

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Pillar
2 years ago
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