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Apple, Android, SyncUP, and more!

4630 Discussions
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JMHG5502First activity
asked in Android
Digits App work with Watch Digits line?

I have a digits line with my Samsung watch. How do I get the Digits app to connect with the watches phone number? When I login on the digits app it says no digits lines are available. I have 2 digits lines on my account both are watches though. Can I get my watches messages on the digits apps also? Sometimes often my watch dies I want to also receive the messages on the app.  

1
R
2 years ago
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WhattodoFirst activity
asked in Android
service question

Does anyone know if its possible to block service for just a week without losing service and # completely?  I am trying to teach my kid a lesson!

1
syaoran
Pillar
2 years ago
S
schoensteinFirst activity
asked in Android
Samsung Galaxy S8 Active

I want to keep my Samsung Galaxy S8 Active beyond 7/1/22. Is my only option returning to ATT since they list it as supported after 3G retirement?

1
B
2 years ago
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ClaraFirst activity
asked in Apple
Voicemail number of rings Iphone 11

Hello, I have an iPhone 11. I need my voicemail to come in after three rings, but it does after 12 -15 rings. Does anyone here know how to customize this?

1
drnewcomb
Pillar
2 years ago
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DSW186First activity
asked in Other Devices
Jump 1.0

I am still on Jump 1.0 but confused on how to upgrade my phone with the program.  

1
tmo_mike_c
Community Manager
2 years ago
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Gene GFirst activity
asked in Android
One Plus N200 5G

I would like to know why the One Plus N200 5G hasnt received the Android/Oxygen 12 update the update is available but my device does not have it yet whats going on?

1
F
Pillar
2 years ago
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Switchkill84First activity
asked in Other Devices
stolen phone

My girlfriend got her phone stolen it was a OnePlus Nord n200 I'm trying to locate it cuz it's on my account I'm the only account holder.

1
syaoran
Pillar
2 years ago
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GreatBeing101First activity
posted in Android
android 12 UPDATE

The update has rolled out to flip and fold 3 and tab s7 devices..

1
Z
2 years ago
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BeeCeeFirst activity
asked in Android
LG V60 won't charge

LG V60 won’t take a charge. Tried 3 different cables and 6 different plugs.

1
F
Pillar
2 years ago
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RodeoabsFirst activity
asked in Android
best budget 5G

Trying to help non-tech person figure out upgrade from Galaxy S9+ to budget 5G.  Would like thoughts on Samsung A32 5G.  Please help!

1
syaoran
Pillar
2 years ago
V
vance74First activity
asked in Other Devices
Reactivate Netflix after device change

I changed streaming devices on my TVs.  How do I reactivate Netflix - not activate, but reactivate

1
T
2 years ago
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RebeccaDFirst activity
asked in Android
wrong image received through text

Today I texted my daughter a screenshot of an image I had taken from etsy. She received a VERY different image from the one I sent and let's just say it was not exactly PG rated. The image she received was not me, not from my camera roll and not something I have ever seen before. Further more, when I sent the same image to her again, this time it sent correctly? How could this happen? This could have potentially been a VERY embarrassing situation! 

1
S
1 year ago
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jtechFirst activity
asked in Android
S21 Ultra Loses Data 4g/5g but not texting or calls after update

Hi,Runing a Galaxy S21 Ultra T-Mobile (SM-G998U)My phone pulled down the latest T-Mobile update yesterday around 10am EST time Installed it. Since then I have lost all data connectivity unless using Wi-Fi, texting and phone calls are fine. I tried the troubleshooting below:RestartPower off/Power OnPulled the sim card (while off and OnChanging the network modes to LTE/3g and LTE/3G/2GManually creating an APN with IPV4/IPV6Manually Selecting Networking operators (also tried AT&T then back to T-Mobile)Did some errands in other towns to confirm it is not a tower problem other phone in the house does have 4g/5g full signal. My phone does have full bars as well just missing the 4G/5G symbol.

1
I
2 years ago
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RancranFirst activity
asked in Android
iPhone to Android in Japan

I am currently living in Japan. We have continued using our TMobile service. I am having issues with my phone, so I am going to purchase a new phone. I will be switching from an iPhone to an android. I do not have a SIM card for the android (iPhones do not have a sim correct?). I cannot have anything shipped to my address out here from T-Mobile either. We have a PO Box. What do I do in this situation?? Finding unlocked iPhones out here is difficult which is why I’m making the switch.  Any help would be greatly appreciated! 

1
gramps28
Pillar
2 years ago
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TiffanylynnFirst activity
posted in Android
i do not know my TMobile number

My TMobile phone number

1
F
Pillar
2 years ago
S
Shawano_DaveFirst activity
asked in SyncUP and IoT
SyncUp Watch Waterproof?

On the box, it says “Splash-friendly & water resistant” however, on the documentation inside it says, “This product including adaptor should not be left in the rain, exposure to water dropped and crushed or otherwise abused”. Grammatical errors aside, those two are contradictory. Can someone clarify how wet the watch can get?  Thanks

1
O
2 years ago
R
RedeemerOfSoulsLearner
asked in Other Devices
Inseego M2000: Enable UPnP

How do I enable UPnP on the Inseego M2000? I have several IoT devices that can’t connect to the Internet unless UPnP is enabled.

1
R
2 years ago
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LissFirst activity
asked in Apple
App to transfer everything from iphone to new iphone

What is the app called to transfer data ect to my new iPhone ? I went into the store because I had sprint and got a new SIM card to be tmobile in my 11max pro because the 13pro Max had to be ordered . I just got the 13pro max in today. Do I need an app to transfer everything or should it be fine with iCloud ? Also do I take my chip out of my 11 to put into my 13 ?

1
F
Pillar
2 years ago
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larrybFirst activity
asked in Android
Date of service

How do I determine the first date of service on my Android S8? As in, when purchased.

1
syaoran
Pillar
2 years ago
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jpborn4jcFirst activity
asked in Apple
swapping SIM between two ipads

I recently got a new ipad, did my research, and everything I could find online from both apple and T-Mobile says that I should be able to just take the SIM card out of my old iPad and put it into the new one.I did that, but the Cellular Service tab in Settings isn’t activated and I can’t figure out what the problem is. For reference, the SIM is going from a 5th Generation iPad to a 6th Generation.

1
T
2 years ago
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JIMBEAUFirst activity
asked in Android
FREE 5G UPGRADE

AS AN EXISTING LONG TIME CUSTOMER, WHICH PHONES ARE FREE WHEN I UPGRADE TO 5G?

1
gramps28
Pillar
2 years ago
J
jdk1. 0First activity
asked in Android
Convert physical sim to esim in 2022 in Android phone

Is there an easy way to convert my prepaid sim to an eSIM on a Pixel 5?  I've seen older questions on this topic, but I'd like to know if there is a way this can be done easily in 2022, without contacting support or going into a store. 

1
gramps28
Pillar
2 years ago
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TonyVFirst activity
asked in Android
Wi-Fi calling Galaxy S7

I have an AT&T S7 that has been unlocked and currently on T-Mobile network. The problem is I can not figure out how to connect the Wi-Fi calling as the tab is not highlighted. Is this a normal thing for phone from other carriers that have been unlocked ? Sort of like a penalty for switching.Thanks

1
syaoran
Pillar
2 years ago
Santa
SantaFirst activity
asked in Android
No Luck setting different ring tones or text message tones

No matter what I try including T-Mobile help page, I cannot assign any separate ring tones or text message tones. I even imported from sim card all information and still it will not let me assign unique tones. MOTO G Pure phone.

1
syaoran
Pillar
2 years ago
A
azqueenFirst activity
asked in Android
01.29.2022 update

I have the Note 10 and was forced to do the tmobile update today.  Now all my notification icons are black when they used to be white.  Any clue how to make them white again?

1
F
Pillar
2 years ago
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