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JennyAL's avatar
JennyAL
Network Novice
2 years ago

order status: running

Order has been on running status. What does that even mean? I chatted with someone and they just said my order is in process. 

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  • anabananahall20's avatar
    anabananahall20
    Network Novice
    2 years ago
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    hi, I messaged a representative and they said they couldn't find my order number, even though I have an order confirmation and they've charged my card. they're also saying I should get it tomorrow but it hasn't even been shipped yet.

  • JennyAL's avatar
    JennyAL
    Network Novice
    2 years ago
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    gramps28 wrote:

    I think it's that your credit card was approved but won't be charged till the phone ships.

    @HeavenMmay know.

    Thank you! I was on a chat with someone for a separate issue & they were able to provide me with a tracking# already. 

  • gramps28's avatar
    gramps28
    Router Royalty
    2 years ago
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    I think it's that your credit card was approved but won't be charged till the phone ships.

    @HeavenM may know.

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hi, I messaged a representative and they said they couldn't find my order number, even though I have an order confirmation and they've charged my card. they're also saying I should get it tomorrow but it hasn't even been shipped yet.

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gramps28 wrote:
\t

I think it's that your credit card was approved but won't be charged till the phone ships.

\t

@HeavenMmay know.

\t

Thank you! I was on a chat with someone for a separate issue & they were able to provide me with a tracking# already. 

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I think it's that your credit card was approved but won't be charged till the phone ships.

@HeavenM may know.

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