So, I bought a phone online on T-Mobile’s website, right? I don’t have an account with them, Im a new customer. Well, it took the money out of my bank account (normal, right? No big deal) but the order didn’t actually process correctly. So, I want my money back immediately. How do I get my money back?
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You can reach out to Customer Care by calling, 1-855-977-5086, for more information on your order and to see if it is possible to still cancel your order for a refund.
https://www.t-mobile.com/contact-us?INTNAV=fNav%3AContactUs%3AContactInformation
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