my tmobile home internet is having some internet issue and i tried resetting it and doing what it told me to do ,but i dont know what else to do
Hi
its says “Internet connection issue. Press power button to turn off device for 10 seconds. If the issues persists, contact Customer Support. [Error Code WAN005]” and i have the 5g gateway
Also, are you encountering the issue while trying to set up your gateway for the first time, or has your TMO Homw Internet worked before and this is an issue you are having just now?
My device has been doing this for days now, and support cannot give an explanation other than the error code represents a problem with the tower nearby. So, keep calling and reporting the error code so they can get said tower fixed? I will be following the thread.
its the fast5688W 5g gateway and this is an issue i am just having now never happened before
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