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Question

Moving with T-Mobile router

  • 23 July 2024
  • 2 replies
  • 59 views

Just wondering. We are starting a military move and have to stop in Florida for 5 months before moving to Phoenix. Can I take my T-Mobile router with me or do I need to return it and get a new one in Phoenix? I don't mind to continue paying for it if I can still use it in transit. 

2 replies

Hello,

T-Mobile router: iffy in Florida. Might be slow/not work.

Options:

  • Get temporary internet in Florida (cable/mobile hotspot).
  • Call T-Mobile and ask about using router in Florida for 5 months.
Userlevel 7
Badge +15

You will need to reach out to Customer Care to let them know you are going to be taking it to Florida for 5 months and then to Phoenix.  TMHI gateways are location locked so it will not work in transit.  As long as T-Mobile have the service address, it will work at that address.  

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