Troubleshoot Canon printer connection using USB

  • 23 September 2022
  • 1 reply


My Canon printer which worked fine with my previous internet provider has difficulty seeing the gateway. I am trying to establish connection via USB cable.  It sees my network, but never makes the connection. I tried to connect manually, but it asks for WPS, WPA, WPA2. I do not find this information on the gateway itself. Any ideas? TY

1 reply

I had issues with my wireless printer connecting to my internet. We called and texted T-Mobile but they did not have any  solution. After finally getting our printer connected I let T-mobile know how it was done. Hopefully they will add this to their troubleshooting but I doubt it. All you need to do is connect the new and old modems with a Ethernet cable and we were able to print wirelessly again.  When I  called  T-mobile I was instructed to press the WSP BUTTON. We did not have that button, crazy how T-mobile does not know their own product. Very sad.