Question

Unable to update the device at this time

  • 4 November 2023
  • 2 replies
  • 58 views

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When I try to add a schedule for a mobile device in the tmobile internet app I receive the error "Unable to update the device at this time". I get this error for both Samsung Galaxy and Google Pixel devices. I have tried reinstalling the app and restarting the home internet gateway. When will this be fixed?


2 replies

Userlevel 3
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@seth.winkelmann, I have the same issue with the TMO HI app and was wondering when the issue will be fixed.

 

Yes, same here as well!

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