The home WiFi service is so frustrating, every single day I have to restart it at least 4 or 5 times to get a decent signal, and when you call customer service they tell you to do the same thing you already done, it’s like they don’t know how to fix there own equipment
How do you determine that it is a Wifi issue?
If you experience a slow connection problem, it can be either Wifi signal issue or cellular signal issue. For vast majority of user trouble reports, it is cellular signal issue. I am curious what made you think that it is a Wifi issue?
Not sure if it’s WiFi or cellular, I know every single day I have to restart or unplug the router to get a connection, not sure why I have to do that , I’m surly not an expert on connection
I found many of my T-Mobile home internet problems were solved when I installed my own Wi-Fi router instead of using the one that is built into the box. just plug it into the yellow plug on the back.
After days of issues and calls to support, I tried hooking up my own router. Wow, everything works great now! Thanks for the tip. Problem solved!
I have my own router hooked up but I still have problems. The last couple weeks the internet connection goes in and out all the time. I thought they had fixed it yesterday when they refresh the network on their end, but it started again last night. I wish I could figure out a way to know if it’s my router or if it’s the T-Mobile unit. Anyone have any suggestions?
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