I have two accounts which are linked to my T-Mobile login: 1 postpaid with 3 lines and 2 prepaid. When I log in to my T-Mobile account (web or on the App), I have to choose which account I want to manage. On my T-Mobile app, when I select one of the prepaid accounts, it goes to another screen which asks me to Login! I think I asked this issue with a T-Mo prepaid representative and I believe he said that the App does NOT work for prepaid accounts! What the heck does the App bother to show the two prepaid accounts to select from if it does not work on those prepaid accounts? This is stupid app.
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