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Just for Fun

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bellbuttonNovice

asked in Magenta Lounge

scam or no?

Hi did anyone just get a text from this number 347-990-5263 saying Hi good day wonderful T-Mobile user! T-mobile network is giving out 700$ to all users! as a compensation of the bad network during the covid 19 crisis. Please text Mr. Cole at (805) 429-8992 to claim your funds now! ????I’m not responding especially because it came in at 2:26 am thanks

11 days ago

snn555Pillar

published in Magenta Lounge

TMobile app Feature suggestions

For a long time I had been using third-party speed test and coverage map apps. I believe that a plausible suggestion to add a feature to the my T-Mobile app that would allow for speed test and Signal test coverage would be beneficial to helping map out the current coverage map. I have found many areas where there is coverage where there shouldn't be and vice versa. This information would go directly to Tmobile instead of third-party app services and would be a more direct link to better updating practices.

5626

1 year ago

tmo_mike_cCommunity Manager

published in Blog & Updates

New Samsung Galaxy Z Fold2!Blog

T-Mobile is carrying the newly unveiled Samsung Galaxy Z Fold2. This highly anticipated device boasts 5G capability and a sleek new design. The flip design gives a new dimension to the the device experience.Unfolding the futureSamsung’s giving you a new way to use your phone with its unfolding technology. Flex mode gives you a unique viewing options like no other device. Watching media while the device is flexed allows you to enjoy videos and apps without the need for a case or kickstand. Using the Flex UI gives you the ability to control apps using one half of the screen, and and preview other apps on the other screen. Hands-free makes video recording and photos easier than ever with options to change the shot angle for even more epic photos and videos. Key features5G connectivity 7.6-inch Infinity Flex Display w/UTG open 6.2-inch Super AMOLED FHD+ Display closed 5 cameras (2 selfie cameras (open/closed) / 3 rear-facing) 4,500mAh battery Internal storage 256 GB ROM / 12 GB RAM Get Y

10766

1 year ago

tmo_mike_cCommunity Manager

published in Blog & Updates

HeavenMCommunity Manager

published in Blog & Updates

Un-Carrier: Coverage BeyondBlog

Ready. Set. Travel! Today, T-Mobile is taking coverage above and beyond, pushing the boundaries of their own coverage map to 30,000 feet and abroad. Introducing T-Mobile’s latest Un-carrier move, Coverage Beyond, with free high-speed data in 210+ countries and destinations AND free in-flight connectivity and streaming all flight long on the biggest U.S. airlines.The Un-carrier is flexing its post-merger scale to negotiate exclusive benefits just for T-Mobile customers, like AAA on Us for a full year, 25 cents off per gallon of Shell gas through the week of Labor Day, and launching T-Mobile TRAVEL with Priceline to hook up customers with exclusive deals, up to 40% off select hotels and rental cars. Boom. Start packing. Because this all starts rolling out on the first official day of Summer, June 21.Read all about it and see offer details on our Newsroom https://www.t-mobile.com/news/un-carrier/coveragebeyond Limited-time offers; subject to change. Qualifying plan required. Restrictions

7776

6 days ago

texasstevenFirst activity

posted in Magenta Lounge

smaller cell phones

I want a smaller cell phone. I do not understand 4g & 5g or what will be needed as things evolve. I need to be given choices for smaller cell phone. I do not want one that is 5.5 or 6 inches long. Thanks

1 month ago

Since VoicestreamNovice

asked in Magenta Lounge

Where does T-Mo inform customers that canceling any line of service excludes you from promos for 90 days?

I have several T-Mo lines, most of them I pay for. Several years ago, I took advantage of a promo for a tablet that gave me lifetime free data. I stopped using the tablet long ago, and in October decided to cancel the line -- it was free, and I never used it, I thought, so why should T-Mobile bother to keep it on my account? I called T-Mo customer service and did so, while at the same time I upgraded my voice lines to Magenta Max +. A couple of weeks later, I called to take advantage of a new phone promo, and after going through most of the process, was informed that I was ineligible because I had canceled a line and could not use ANY promo for 90 days. This even though the line I canceled was free, and canceling meant no revenue loss to T-Mo. I said I had not been informed of this when I canceled the line and would not have canceled had I known it, and was told by the CS rep (my “Expert”) that it’s T-Mobile’s policy. I asked how was I to know that, and was told sorry, it’s T-Mo

4 months ago

magenta1686569First activity

published in Magenta Lounge

hi

hello.

955

8 months ago

patsyborenFirst activity

asked in Magenta Lounge

How can I change my font style.

1 year ago

tmo_mike_cCommunity Manager

published in Blog & Updates

CLOSED Official T-Mobile Tuesdays Discussion Thread 1/25/2022

Don’t miss out or your weekly Tuesday gifts!The week of 01/25/22 includes the following gifts:FREE Whopper or Impossible Whopper. From Burger King. 20 free 4 X 6 prints + free shipping. From Snapfish $% off + free delivery. From Gopuff.Take a peek at our current offers for more details. Post any questions, comments, and feedback here we’ll all chat about it!

15745

4 months ago

magenta5836202First activity

asked in Magenta Lounge

Whats the official magenta?

What's the official Tmo magenta color?Like, the RGB values and color code?A quick google search shows ea0a8e or R234 G10 B142, but i also see other posts claiming different values.I wanna magenta my life!

2 years ago

snn555Pillar

published in Magenta Lounge

Fun thread involving a past employee who has things to say and secrets to tell

https://www.reddit.com/r/tmobile/comments/cj27eo/left_my_call_center_job_as_a_csr_and_then/?utm_medium=android_app&utm_s…Obviously this is on Reddit but there may be a few nuggets of information in there.

5405

2 years ago

linowolfehFirst activity

asked in Magenta Lounge

Change Username?

I kinda went through a huge rebranding process would there be anyway to change my username for this?I also would like to update my email as well since it wont allow me to do it for some reason.

2 years ago

gramps28Pillar

published in Magenta Lounge

Is John Legere Leaving?

https://www.tmonews.com/2019/11/t-mobile-ceo-john-legere-wework-talks/

1324

2 years ago

debbie4u14First activity

asked in Magenta Lounge

Commendation for an excellent customer service

I would like to do a recommendation to this girl named Maria of your Slidell La location. I have never experienced such great customer service til I visited your store and asked how I could back up my files and have it transferred to my new device. She took time to assist me, explain how its done and talked about your newest promo for the all in, no taxes and fees. I was on a 35 plan, no data and she informed me that I can upgrade my plan to 40 and have data, since I am not much into internet but is starting to like the idea of being able to do so anywhere. I will be upgrading to unlimited data once I feel the need for it. She asked for a referral and I would be very happy to refer your store to my family and friends with this kind of experience. She valued me as a customer and your company is valuable to me having such a great employee like her. Keep up the good work.

5 months ago

Anonymous

asked in Magenta Lounge

Did Jive take another step backward?

Something changed. I used to have a little Inbox symbol on my support forum landing page.That went away and now I have to click Menu to find my Inbox.This seems to be yet another step backward for Jive.

2 years ago

magenta9175530First activity

asked in Magenta Lounge

A question about hackers spying my smartphone via wifi, bluetooth, or apps secretly downloaded and privacy

2 years ago

sweepersslFirst activity

asked in Magenta Lounge

Can I continue to use T-Mobile's PAYG？

I have activated T-Mobile's PAYG plan ($3) and it has been in use for three months. Recently I saw that T-Mobile has canceled the PAYG plan, and my account cannot be used to log in to T-Mobile's app.I will use this number to bind the bank card, I want to know if I can safely use it for a long time.

2 years ago

magenta10598105First activity

posted in Magenta Lounge

Community outreach locally

I've been a t-mobile customer for over 17 years. I am looking for direction for my child's PTA fundraising would t mobile be willing to donate a gift card, tablet, cell phone to be raffled off at the school fundraising dance 2/7/2020. I need direction and guidance I've called tmobile went to three stores and no one could assist other than to tweet to John Legere and email Pcc support services which ive done at least three times without any response. humbly disheartened

4 months ago

tmo_amandaEmployee

published in Magenta Lounge

St. Patrick's Day Traditions

Sunday, March 17th is St. Patrick's Day! Many dress-up in green hoping to avoid being pinched, while others feast on corned beef and cabbage.We're curious -- how do YOU celebrate St. Patty's Day?Feel free to share recipes, traditions, etc.

1704

3 years ago

magenta9739597First activity

published in Magenta Lounge

Phone Back Up App

Can anyone recommend an app to back up my phone on my computer?

3374

2 years ago

snn555Pillar

published in Magenta Lounge

Right now: What do you hear and what are you doing at 7:13pm (Doesn't have to be a song)

I hear:Stone Sour: "Absolute Zero"My stray feral "Pet Sematary" cat yawning. Heart beating. Shallow breath. I hear......Fear.

1304

2 months ago

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Just for Fun

New Samsung Galaxy Z Fold2!Blog

***CLOSED*** Official T-Mobile Tuesdays Discussion Thread 11/9/2021Blog

Un-Carrier: Coverage BeyondBlog

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CLOSED Official T-Mobile Tuesdays Discussion Thread 11/9/2021Blog