Come hang out with us
- 144 Discussions
- 6,835 Replies
combined over twenty-three or twenty-four years Sprint in there T-Mobile customer... HOUSTON WE NOW HAVE A MAJOR PROBLEM I'M ABOUT TO WALK HAVE HIM THE WAY I WAS TOLD WITH I NEED ADVICE ON HOW TO HANDLE THE SITUATION
So I had a payment arrangement set up I called the day before the payment was to be made because I wanted to pay it early I'm using a different card... The person went ahead and went into the system and did something where it was going to be customer will pee on their own recognizance recognizance or whatever so I just had to call in a log into my app and make it a pain on my own because I didn't know what time they were going to take the payment out of my account that was the reason for me paying it early. So payments made everything is good the next morning my service is shut off how's that possible I mean seriously I was on the phone with a rep they didn't have a g d clue what was going on they didn't respect the fact that I was needing my phone turned on so I could get ahold of a family member because at that time I was stranded and needing a ride. 24 years or so with Sprint and now T-Mobile maybe one time 23 years ago I had service disconnected one time and that was because I didn
Hi, I am with a PTIA and looking for charitable donations either fund or ipads or tablets for our Graduates of 2022. We are register as a non profit organization under section 501(c)3 and the donation is tax deductible. Could someone direct me to the person to reach out?Thank you,
T-Mobile is great! I can’t complain much about the company and service. Except maybe this one small thing.Background:In the past we’ve had outages in our valley that have affected all phones, both home phones and cellular service, as well as all power and internet. Sometimes these outages have lasted for days. So in view of this, I’ve recently decided to become a HAM, also known as a ameteur radio or short wave radio operator.One of the perks to being a HAM is you can send emails via radio (called Winlink). The best way is, of course, to send them through email to text. People are more likely to respond to a text than to an email.The complaint:Now I can send emails via short wave (HF) radio to T-Mobile numbers just fine. But I can’t receive any replies back. The problem seems to be that T-Mobile sends both a picture and a sort of file. Email via short wave radio is quite limited, so I never get the emails.I don’t have this problem with AT&T or Verizon numbers. With those I get a si
The codes they now give out are not good on all Redbox titles even though the app doesn't say so. Basically if the movie is popular the codes won't work to get it for free, confirmed with Redbox they claim it's new releases but it is only some movies in particular that they just don't want to offer with a free coupons when they can get money for them.
I am searching for a new provider. The data breach included my information. Shame on TMobile for not protecting my information. They are responsible and need to own it. They sent an email about 1 year of Apple TV, but that is dependent upon ones rate plan. Evidently, there is some kind of caste system where TMobile values only certain customers. The lack of ownership about the data breach, and the insincere remedy for damaged customers has gone too far. Whoever is running this company should also step down if they have not already. I’m done with TMobile.
So this is a lengthy story and I will try to keep it short and sweet. So i ordered a pair of Samsung Live ear buds on July 11th, down payment made the same day and shipment notification was sent to me on the 12th with an anticipated delivery date of July 14th, I tracked it on the 13th and I thought it was strange that it was stuck in NJ and I was supposed to receive the item the next day ( i am in central PA) so I called T-Mobile and they said don't worry it will be delivered when it said it would but we will also be monitoring this for you as well. So 14th came and went and on the 16th I again called T-Mobile and the gentlemen I spoke with 3 way called USPS and they said they were waiting for UPS to transfer them to them. He then said he would submit a request to have the insurance pay the buds off and he will reship me a pair overnight so I would have them the next day and he would call to follow up with me, next day came and nothing was delivered so again I called T-Mobile and this
Is it me or anyone else notice the Quality of T-mobile has really gone Down.Service, software, help, contracts, phones, etc.,etc... has really went to S#!T.I just recently purchased a new phone after 4 yrs and I’ll tell ya, nothing but glitches or you click on something and the wheel turns for hours but nothing opens, wtf. And now, I feel i’m being watched through my camera, because when developers mode is open, Video Call Effect is running with no way of turning it off. I stop it but it just restarts itself….smhI’m tired of spending this much money for junk….Oh, and lets not forget, you reach out to someone and get no response...Bunch of BS
If you require a password change, say it is required, not suggested. Contact me for vocabulary help Of all of the constraints, requiring a number is the least secure. It reduces the number of valid passwords. Requiring a symbol is fr more intelligent. If you do not allow spaces and symbols, say so before a person creates a password. All of the competent security and web development people do so. If you are going to allow extremely low quality passwords, then be fair and alow all extremely high quality passwords. For example “1bigdoggy” is allowed and extremely week. “t-mobile knows very little about passwords” is extremely strong even though it only has lowercase letters. The extremely strong password is not allowed by T-Mobile.
I’m on a Simple Choice plan and over the years with promotions I’ve racked up a number of lines that I simply don’t use. They’re free so I’ve held onto them and I don’t really want to change my plan.My question is now that Tmobile has rolled out 5G, can I simply pop one of the SIMs for a line that I don’t use into a hotspot device and run with it? I understand I’d only have 6GB of “high speed” data per line and I’m ok with that. I’m rarely home and have multiple lines if needed. Internet through the cable company is almost $80 a month.Debating if I should get a new phone and use the hotspot feature on it or if I should just buy a hotspot which would probably get better reception.
Hello Matthew Staneff, Callie Field,For those reading this post it is important for them to know the executives behind the poor customer service you are all receiving.Please contact the below listed persons concerning your experience with T-Mobile customer service.I am emailing you today to inform you of the experience I have with T-Mobile.I was a 30+ year Verizon customer.I transferred to T-Mobile with 3 lines for $90.00 including Netflix on us (Veteran Plan).Shortly after switching we went for a road trip 5 minutes away from our house my wife informed me she had no service.My wife returned to Verizon and my Aunt (3rd) line could not operate her phone because of her age.I contacted customer service and was told they could give me a plan for $45.00 and included Netflix if I were to stay with T-Mobile.Every month I have to call customer service to get the $45.00 honored and beg for the Netflix. They just take $5.00 each month.This past time they tried to get me to settle for a lower pla
Login to the community
Social LoginLogin with T-mobile ID
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.