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Yesterday my wife and I were both prompted to update our Galaxy S10e's. We both initiated the update and then we both had the identical issue. Our phones rebooted tens of times until we were presented with the boot screen to try safe mode, delete cache, etc. After trying all of the options without success we were forced to factory reset our phones which has been a huge hassle.Has anybody else had a similar problem? If it was just one phone then I would write it off to the tech gremlins, however, that this issue happened to both of our phones sure seems to point to a big bug in the upgrade.Now it appears T-Mobile pulled the update?
does the t mobile app work for prepaid customers? i just got a prepaid plan yesterday and when i try to log in to the app, it says “sorry, something is not quite right here. unfortunately the t mobile app is not available at this time due to technical difficulties. please try back later.”
Just want to share my experience about "stuck in firmware update"The symptom : my LG V20 918 power was running low and I was taking a couple of pictures. On the 3rd one, it shutdown by itself. I tried to turn it back on, and "stuck in firmware update". I tried to use power charger for a few minutes and tried to go up and down 1. USB wifi. 2.power off. 3 ??? 4. back, based on the instruction, if you push power bottom very short, you can go up and down for one of those option. If push the power bottom long enough, it is supposed to let you excute one of those option. It didn't work. Frustrated for a while. I Swap out the battery with a 100% charged battery. Try again, going up and down for options, then try to excute the option by holding power bottom longer. It didn't work. Miracle light turn on above my head. I decided to operate on 3 bottoms on the phone,Wala! Finally, I held down the "up volume" key, and pushed the power bottom, while the option was selected as "power off", I was ab
I bought the US T-mobile prepaid SIM card while I stayed in the US and now it expired. I would like to keep using my card when I visit the US this month again. Can I top up my account from outside of theUS or how should I do? If possible, I would like to start using my phone when I get arrive at the US as soon as possible.
I opened an account with T-Mobile in 2014 after I purchased an unlocked Moto G2 at Best Buy.Up until I switched to an unlocked Moto G7, my visual voicemail was working just fine with Google's native phone app. I've searched and tried several possible solutions, here and elsewhere: NO WORKY!I'm considering calling tech support, but, these days, getting past the script readers is getting annoying. Especially if I have to do a factory reset, it would take longer than my stating, "Let's skip all that and let's assume that this has been going on since I got it out of the box. Let's escalate to someone that can actually give me some answers."I've tried T-Mobile's version of 'visual voicemail', and frankly, I'm not impressed. I get annoying "T-Mobile Tuesday" spam, I don't get call or voicemail notifications, when I do listen to my voicemail, I can't switch it to the loudspeaker or bluetooth headset, and I really don't care to use two apps when one has sufficed for four years. So, I have the
I got an upgraded phone and put my old SIM in, but it only recognizes the card about half the time. I either get an invalid SIM error message or no SIM detected at all. The door is all the way shut, there is no carrier update pending, and restarting my phone only works sometimes. Do I have to link my new phone to my account somehow, or is this a hardware issue? The new phone is an iPhone 8. Thank you!
If so, please noteThey advertise “The new 15GB International Pass includes 15GB of high-speed data to be used up to 30 days for just $50.” I would think most people would think that “up to 30 days” would mean the earlier of 30 days or when you reached 15GB of data, not the earlier of 30 days or when you reached the end of your billing cycle. Maybe you should say at the end “or at the end of your billing cycle, whichever comes first”.
I have activated T-Mobile's PAYG plan ($3) and it has been in use for three months. Recently I saw that T-Mobile has canceled the PAYG plan, and my account cannot be used to log in to T-Mobile's app.I will use this number to bind the bank card, I want to know if I can safely use it for a long time.
I used to get regular security patches on my S9 with no problem. For the past few weeks, all I get is a spinning wheel followed by a "Can't connect to T-Mobile update service" message. T-Mobile phone help pushed me off to Samsung (even though I told them I have no difficulty connecting to Google's update servers for my Android apps). Samsung told me to go to one of their authorized repair shops for a complete "flash" restart. The repair shop did this (and it took me hours to get my phone back in working order), but the very next day I once again could not reach the T-Mobile update server. For now, I have no way of knowing if I will be able to download an update even if T-Mobile gets around to it.
I recently bought a note 10 and note 10 plus. When I use smart switch to transfer data from my old S8 device to the note 10 and note 10 plus, everything is transferred except mms messages. It shows the picture is there, but it's blurred with an"! " in the center. When I tap it I get " file does not exist " I did the smart switch multiple times on both devices and it does it every time ... Has anyone experienced this problem? Any solutions?
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