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118 Discussions
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118 Discussions

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snn555Pillar

published in Magenta Lounge

TMobile app Feature suggestions

For a long time I had been using third-party speed test and coverage map apps. I believe that a plausible suggestion to add a feature to the my T-Mobile app that would allow for speed test and Signal test coverage would be beneficial to helping map out the current coverage map. I have found many areas where there is coverage where there shouldn't be and vice versa. This information would go directly to Tmobile instead of third-party app services and would be a more direct link to better updating practices.

6206

2 years ago

PhillipCPillar

published in Magenta Lounge

Official Magenta Meet n' Greet Thread

Hello there fellow T-Mobilites!As we were sorely lacking a thread to say hello and introduce yourself, I figured I'd whip one up. &#128522 Feel free to just pop in and say hello if you're new here, or even if you're an old timer. I also borrowed a few questions from "Inside The Actor's Studio" to get to know everyone a little better. I'll start:What phone are you using?Where do you live?What is your favorite word?What is your least favorite word?What makes you happy?What makes you sad?What profession other than your own would you like to attempt?What profession would you not like to do?

4549160

2 years ago

Anonymous

published in Magenta Lounge

Cars with WiFi? I don't get it.

Does anyone understand what's supposed to be such a big deal about the new cars with built-in WiFi? I presume that this is a service to which you have to subscribe and pay a big monthly fee. My wife often likes to use her iPad when we travel. I just kick on my T-Mobile hotspot and let her surf. We never get near my tethering limit. I wonder why T-Mobile doesn't point in their advertising that you don't need a WiFi car if you have T-Mobile's Hotspot feature.

85510

2 years ago

magenta10612545First activity

posted in Magenta Lounge

Shaw Academy on T-Mobile Tuesday

Just a word of caution with this service! I can say that I have never been so disappointed in an educational service before. I signed up for the 4 week free course and found out that the course is actually 5 months long. You can only take two lessons a week and you have to designate a specific day and time that you will take each lesson. They then will charge you $70 a month after the first four weeks. They will also throw a ton of up-sells at you. I was not happy with this platform so I went to cancel the subscription. This is where it gets insane. They will not let you cancel!!!!!You can go to your account page on the site and choose the option to cancel. Then it takes you through 5 page chains of why you should stay. At the end of this chain you are advised to call the number provided to cancel. You call the number and a new chain begins, this time you have to listen to why you should not give up on your goals and should stay with them. At the end of this menu chain they advise you

2 years ago

Anonymous

posted in Magenta Lounge

Can't reply to discussions. Can't log out.

This morning I can't reply to discussions and can't log out. It's like I'm in some sort of Jive limbo, where I'm neither logged in nor out.I can send private messages and start new discussions (like this one). What's up?

2 years ago

mikimikiFirst activity

asked in Magenta Lounge

My prepaid SIM card expired...can I top up my account from outside of the US?

I bought the US T-mobile prepaid SIM card while I stayed in the US and now it expired. I would like to keep using my card when I visit the US this month again. Can I top up my account from outside of theUS or how should I do? If possible, I would like to start using my phone when I get arrive at the US as soon as possible.

2 years ago

magenta10623662First activity

asked in Magenta Lounge

T-Mobile Connect can't access T-Mobile Tuesdays

I recently switched to T-Mobile Connect, and today I tried to log in to T-Mobile Tuesdays, just like I did in the past, but it says account not eligible. Is this intentional?

2 years ago

sousasousaFirst activity

asked in Magenta Lounge

lauriekeikoFirst activity

asked in Magenta Lounge

Digits line not ringing

The phone does not ring when someone calls my Digits line. My primary line works just fine. I've already tried logging in and out of the app and restarting my phone. These have fixed the issue in the past but not this time. Any other ideas?

3 years ago

magenta2255669First activity

asked in Magenta Lounge

Can't connect to T-Mobile update server

I used to get regular security patches on my S9 with no problem. For the past few weeks, all I get is a spinning wheel followed by a "Can't connect to T-Mobile update service" message. T-Mobile phone help pushed me off to Samsung (even though I told them I have no difficulty connecting to Google's update servers for my Android apps). Samsung told me to go to one of their authorized repair shops for a complete "flash" restart. The repair shop did this (and it took me hours to get my phone back in working order), but the very next day I once again could not reach the T-Mobile update server. For now, I have no way of knowing if I will be able to download an update even if T-Mobile gets around to it.

3 years ago

meestursparkleFirst activity

asked in Magenta Lounge

"Your device is corrupt. it cant be trusted and will not boot."

It says this and wants me to log in to some page I don't understand.What do I do?Moto-Z BTW

3 years ago

magenta5836202First activity

asked in Magenta Lounge

Whats the official magenta?

What's the official Tmo magenta color?Like, the RGB values and color code?A quick google search shows ea0a8e or R234 G10 B142, but i also see other posts claiming different values.I wanna magenta my life!

3 years ago

snn555Pillar

published in Magenta Lounge

Fun thread involving a past employee who has things to say and secrets to tell

https://www.reddit.com/r/tmobile/comments/cj27eo/left_my_call_center_job_as_a_csr_and_then/?utm_medium=android_app&utm_s…Obviously this is on Reddit but there may be a few nuggets of information in there.

6615

3 years ago

dak403First activity

asked in Magenta Lounge

T-Mobile Agent/Reseller

I am trying to figure out how to become a T-Mobile partner. Verizon has a website specifically dedicated to partnership requests and questions. Hopefully T-Mobile has a similar place where interested parties can get information and register to become a partner.dak403

3 years ago

magenta9175530First activity

asked in Magenta Lounge

A question about hackers spying my smartphone via wifi, bluetooth, or apps secretly downloaded and privacy

3 years ago

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