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TMobile app Feature suggestions
For a long time I had been using third-party speed test and coverage map apps. I believe that a plausible suggestion to add a feature to the my T-Mobile app that would allow for speed test and Signal test coverage would be beneficial to helping map out the current coverage map. I have found many areas where there is coverage where there shouldn't be and vice versa. This information would go directly to Tmobile instead of third-party app services and would be a more direct link to better updating practices.
Official Magenta Meet n' Greet Thread
Hello there fellow T-Mobilites!As we were sorely lacking a thread to say hello and introduce yourself, I figured I'd whip one up. 😊 Feel free to just pop in and say hello if you're new here, or even if you're an old timer. I also borrowed a few questions from "Inside The Actor's Studio" to get to know everyone a little better. I'll start:What phone are you using?Where do you live?What is your favorite word?What is your least favorite word?What makes you happy?What makes you sad?What profession other than your own would you like to attempt?What profession would you not like to do?
Cars with WiFi? I don't get it.
Does anyone understand what's supposed to be such a big deal about the new cars with built-in WiFi? I presume that this is a service to which you have to subscribe and pay a big monthly fee. My wife often likes to use her iPad when we travel. I just kick on my T-Mobile hotspot and let her surf. We never get near my tethering limit. I wonder why T-Mobile doesn't point in their advertising that you don't need a WiFi car if you have T-Mobile's Hotspot feature.
Shaw Academy on T-Mobile Tuesday
Just a word of caution with this service! I can say that I have never been so disappointed in an educational service before. I signed up for the 4 week free course and found out that the course is actually 5 months long. You can only take two lessons a week and you have to designate a specific day and time that you will take each lesson. They then will charge you $70 a month after the first four weeks. They will also throw a ton of up-sells at you. I was not happy with this platform so I went to cancel the subscription. This is where it gets insane. They will not let you cancel!!!!!You can go to your account page on the site and choose the option to cancel. Then it takes you through 5 page chains of why you should stay. At the end of this chain you are advised to call the number provided to cancel. You call the number and a new chain begins, this time you have to listen to why you should not give up on your goals and should stay with them. At the end of this menu chain they advise you
My prepaid SIM card expired...can I top up my account from outside of the US?
I bought the US T-mobile prepaid SIM card while I stayed in the US and now it expired. I would like to keep using my card when I visit the US this month again. Can I top up my account from outside of theUS or how should I do? If possible, I would like to start using my phone when I get arrive at the US as soon as possible.
Congratulations to gramps28's 2,000 Point Accomplishment
I'm not exactly sure all of what goes into the points levels, but @gramps28 has reached the 2,000 point milestone for their contributions to helping T-Mobile customers and forum visitors. Congratulations and keep up the superb Magenta awesomeness, gramps28!
Hey there! I am working on compiling a list of domains to be "whitelisted" so they don't get caught in our moderation filter.If there are any domains you feel would be helpful added, let me know and I'll work to get them in there so posts don't get caught up in moderation so often! 😊 -Lauren
Can't connect to T-Mobile update server
I used to get regular security patches on my S9 with no problem. For the past few weeks, all I get is a spinning wheel followed by a "Can't connect to T-Mobile update service" message. T-Mobile phone help pushed me off to Samsung (even though I told them I have no difficulty connecting to Google's update servers for my Android apps). Samsung told me to go to one of their authorized repair shops for a complete "flash" restart. The repair shop did this (and it took me hours to get my phone back in working order), but the very next day I once again could not reach the T-Mobile update server. For now, I have no way of knowing if I will be able to download an update even if T-Mobile gets around to it.
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