Question

why does t-mobile have the worst customer service out of the phone companies?

  • 9 January 2022
  • 1 reply
  • 106 views

I’ve been trying to get in touch with customer service for a whole day! Hands down the shittys service and customer service ever!! And I’ve had some bad service in my life… Verizon here I come!! 


1 reply

Hello Nes,

Have you tried reaching out via Chat either using the App or The web (https://www.t-mobile.com/contact-us); if you’re using the web, make sure you’re not logged into your account.

I normally get better results when I chat as the normal wait time is about 2 to 5 minutes.

Another avenue is by going to Twitter and sending a Direct Message using @TMobileHelp

I’ve gotten results here to.  I hope this helps; if you’re still with T-Mobile that is.

 

Reply