I accidentally dropped my phone and cracked the screen, how long do I have to file a claim to use JUMP?


    I spoke with one of the Live Chat people who told me to file a claim for my device (Galaxy S6 Edge) so I could use the JUMP service. However, I failed to ask how long I had after the incident (today, 6/22/16) to file that claim. Also, do I have any other options? Please help! This has never happened to me before!

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