how long to get price confirmation from assurant after iphone 6 tradein


    Hello all,


    I sent my iphone 6 as trade-in for the iphone 7 offer as soon as I received my new iphone and I received receipt confirmation by assurant on October 31. Today, I am still expecting an email confirming the trade in price and application of the credit to my account. Could you please let me know how long did you wait before receiving price confirmation? All of my friends received such confirmation within two days after receipt of the phone so I don't understand why is it taking so long for me. Thanks a lot!

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