Error 101 on my Alcatel one touch Fierce XL


    My Alcatel one touch fierce XL has been shutting off and turning back on. Every time it turns on it shows the Error 101 message. This problem started after I used the navy federal website. I have tried resetting the phone multiple times but it does not work. The phone turns on and off in a constant loop unless I hold down the power button. Does anyone know a solution to this problem?


    Thank you!

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