Need to unlock a phone, but going in circles with support requests..any other way


    I had to unlock my new phone and the initial rep said to wait for 24-48 hrs

    Waited and asked some on chat - they sent some directions but it does not work


    I called back again they say now I have to pay it off


    So I paid it off and still no unlock steps yet


    When called again they say to wait 14 days :-)


    Its birthday gift for my son and he lives in a different country. I am wondering if there is way to get this taken care???

    (I know now its no use calling support and logging multiple requests spending lot of time)


    Please let me know. Thanks in advance!

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