how do i turn off familywhere, how to stop it from tracking my phone?

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      • snn555

        Re: familywhere

        You'd need to unsubscribe from the service. And remove the app.

        1 of 1 people found this helpful
        • tmo_amanda

          Re: familywhere

          Hey, fdawwg2!


          Are you wanting to completely cancel your FamilyWhere or just stop it from tracking your location?


          If you want to cancel it, follow these steps:


          1. Go to My T-Mobile and log in to your account.
          2. Select PROFILE.
          3. Select Family Control.
          4. Select FamilyWhere and then select Access FamilyWhere.
          5. Click Settings.
          6. Under 'My Settings', select Unsubscribe.
          7. Click Unsubscribe from T-Mobile FamilyWhere.
          8. Click Unsubscribe.
          1 of 1 people found this helpful
          • tmo_marissa

            Re: familywhere

            Hey there! Just wanted to check in here and make sure these were the details you were looking for. Please let us know if you still have questions about Familywhere!