Video streaming doesn’t work.


    YouTube thumbnails are gray. YouTube videos are black and don’t load or even try to load. Netflix does the same thing. The non app website versions of these platforms don’t load at all. I’ve tried everything. Customer support cant do anything. I’ve reset my phone. I’ve deleted all the apps, cleared caches, everything.


    I have t mobile one, even though I don’t know why I do,   t mobile randomly switched my plans starting this billing cycle

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