Autopay eligibility


    My account says:



    Your account is not eligible for AutoPay


    How can I become eligible for AutoPay?


    It is such a hassle to pay that every month manually while most of other stuff is paid automatically.

      All replies

      • tmo_lauren

        Re: Autopay eligibility

        Hey there!


        Do you know what account type you have? If you can provide account type and rate plan, we can better take a look!



        • tmo_mike_c

          Re: Autopay eligibility

          Hi again.


          Just wanted to see if this was taken care of. Please let us know.

          • dohque

            Re: Autopay eligibility

            I think I'm on a no credit check account and this is a reason why account is not eligible for AutoPay.

            Is there a way I can stay with same or similar plan but get AutoPay?

              • tmo_marissa

                Re: Autopay eligibility

                Hey, dohque! Sorry for the delay here -- if you're sticking with a No Credit Check option, then there isn't a way to use AutoPay through T-Mobile. However, you can try reaching out to your financial institution and see if they have an automated bill pay system! There are some third party services that you can use to schedule bill payments, too -- I just don't know which ones work with T-Mobile, so you'd need to do a little research. If you find one you like, please come back and let us know -- other users might benefit from the tip!