Over 20 years of being with T-Mobile. I have left. See pictures below; my file complaints started around August 19th or the week after. I had no data and cell service the moment I left my house. When I called the auto said “problems in your billing area with no eta”. This went on for 2 plus weeks. I am an uber driver and could not make a living.
This upsets me to tears so I wish not to go into the details again but I am certain you can read it on my file. Also I have attached some of the folks in my area that have been complaining as well. Your folks treated me like I was crazy and like the problem was with me and when I asked for compensation – I was hung up on; I was promised then I was hit with a full payment on my bill or else. NOT COOL TO TREAT YOUR 20 YEAR LOYAL CUSTOMER
I know you are a giant company and don’t care about little me so it doesn’t matter to you my complaint and that you are losing little one customer me but I still wanted to send this in and say my bit.
To TMobile – I am just a number!