Hello,
I'm glad that T-Mobile is supporting 2FA authentication but honestly a preset PIN and texted codes isn't secure enough, I would really like to be able to use a TOTP 2FA app like Google Authenticator. When will support for this be added?.
Thank you
Best answer by tmo_marissa
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Hey,
No plan or timeline. They are really invested in security, huh? More lip service, no action.
Please enable 2FA with Google Authenticator or Yubico
Hi, my operating system is not compatible with Google Authenticator. Is there any plan to set up Yubico as a 2FA app?
After the latest data breach, more security would be much appreciated!
Hi, my operating system is not compatible with Google Authenticator. Is there any plan to set up Yubico as a 2FA app?
After the latest data breach, more security would be much appreciated!
Also requesting support for an Authenticator app called "Aegis".
Please enable 2FA with Google Authenticator or Yubico
Google Authenticator for use with T-Mobile is now an option - https://community.t-mobile.com/accounts-services-4/feature-request-two-factor-google-authenticator-for-call-in-support-4717?postid=137523#post137523
Google Authenticator only helps if SMS/Text verification code can be disabled/removed. Is that possible? I can’t find any way to do this so far.
if you mean shutting down the ability to receive short code then yes..that can be shut down on your line.
*edited realizing 2fa is now available
When you use SMS and your line has an issue (ESIM is stuck in transfer), you end up with zero way to contact Tmobile other than go into a store, can’t even log into the website to chat with support… ugh
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