Just moved an iPhone 5 from Verizon to an existing T-Mobile plan. iTunes updated the network settings and it went live. Problem is, it has no data when it's in range of my 4G LTE Cellspot (had it since Nov 2015). With the Cellspot on, the iPhone 5 shows 5 bars of "T-Mobile" and has no data at all. With the Cellspot off, the iPhone 5 shows 1 bar of "T-Mobile 4G."
I called 611 but the person there couldn't do any more diagnostics than turning things on and off. How do I get the iPhone and 4G LTE Cellspot to play nice together?
Best answer by kevinmcmurtrie
I had a typo that I couldn't fix - The iPhone 5 has terrible WiFi so turning that on only fixes data for one room.
I tried turning everything on and off in the iPhone 5 settings but it didn't change anything.
CellSpot on: 5 bars of "T-Moble" without data.
CellSpot off: 1 bar of "T-Moble 4G" with data.
During experimentation I did see a case where another phone went from LTE to H+ to H, then to no data while CellSpot had solid green lights. A CellSpot reboot fixed it, so I may try exchanging it. Maybe that will fix me getting WEAs for the wrong location too.