Question

5G SIM: R15 or TM9263?

  • 17 September 2020
  • 26 replies
  • 2248 views

Userlevel 4
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This T-Mobile webpage tells us that if the SIM in our 5G phone does not say “R15” in pink, we are to replace it with one that does so that we can get 5G SA. However, I’ve also seen it reported that this is nonsense and the SIM that came with the phone (probably marked “TM9263”) will work just fine. So which is it? I spent 30 minutes on the phone with a poor CSR who probably hadn’t heard of this before I called.


26 replies

Userlevel 7
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I was reading an article from TmoNews and a poster in the comments section said they could use the one marked TM and confrirmed it with a Tmobile rep fwiw.

Userlevel 4
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“could use” but does that mean the phone works in 5G SA mode?

Interested to know the outcome here. I as well received the TXT and called support to get a new SIM. Agent was very helpful, sounded like she was aware of the message and the difference in the ‘new’ 5G R15 SIM.  Got one shipped out to me right away… got it the next day even, yet it’s again a TM9263 SIM :(.

Userlevel 4
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It seems like, if you want to be sure of getting an R15 SIM, you have to go to a store and ask for one.

Me too. I called and got a new sim, but its TMXXXX sim. I first called the local store and the person had no idea about this and told me to call 611. 

Userlevel 1
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Like, drnewcomb wrote. go in and nicely ask them to show you what they have in stock. explain these chip are newer for 5g phones and you’d like to have one. (you can also show them the link shared on here on what the chip is for)

 

here is a link showing what the sim card has to look like. if it looks like that, that’s what you need. not a clear picture but on the upper right, where you can pop out the sim card, you can see it says r15 next to the big T

 

https://i-cdn.phonearena.com/images/articles/364804-image/T-Mobile-standalone-5G-SIM-card.jpg

 

 

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hmmm hold up… I wonder if this magical sim card would do something on the v30… :thinking::robot:

Userlevel 6
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hmmm hold up… I wonder if this magical sim card would do something on the v30… :thinking::robot:


The LG V30 does not have a 5G radio, was never advertised to contain one in it, so it isn’t capable of connecting to 5G.  No SIM card will change that.  

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Yes it can and I also remember… I would know because it was in front of me when they used to sell it in the stores, advertised as 5g ready, 2 or 3 years ago, i forgot. I didn’t buy it because it was way to expensive then. I have it now, bought as used. *i own 2 for over a year and they are fantastic*

 

screen shot from my own v30… I really don’t care, can’t do sh*t about it. I still enjoy tmobile and life goes on, like you should. It’s just a phone and you had to come at me all negative like that and crush them hopes. :]

 

Another thing I appreciate is the band 71, I get great coverage, in some spots compared to 2,4,12 and 66

:rolling_eyes:

Userlevel 6
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Yes it can and I also remember… I would know because it was in front of me when they used to sell it in the stores, advertised as 5g ready, 2 or 3 years ago, i forgot. I didn’t buy it because it was way to expensive then. I have it now, bought as used. *i own 2 for over a year and they are fantastic*

 

screen shot from my own v30… I really don’t care, can’t do sh*t about it. I still enjoy tmobile and life goes on, like you should. It’s just a phone and you had to come at me all negative like that and crush them hopes. :]

 

Another thing I appreciate is the band 71, I get great coverage, in some spots compared to 2,4,12 and 66

:rolling_eyes:


That is blank, which means it doesn’t have the hardware to receive it and display anything.  I didn’t come at you all negative.  The handful of people that seem to think the V30 can do something it actually can’t, just need a reminder.  You are free to believe what you wish, but it was never advertised as a 5G capable device and the device does not contain the hardware based modem to receive 5G reception.  

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I know what it means, just like its blank when it’s not connected to 3g mode, 2g mode, etc. nice try.

 

second of all, you are going to really judge me, by making me think that I need to believe on what I assumed I saw that day?, with my own clear, visible, eyes? it was literally ever so clear, on the advertisement, It’s capability, etc. All on it’s stupid white boring table they use to show off phones. (then)

 

And these handful of people that you appear to dislike so much (i read some of your old replies with others, since you seem so jumpy about it), cause of the v30, Is no reason to get worked up on about what is capable or not. I came here in hopes that maybe a sim card, could, help, since it can help other phones expand its capabilities. but NOOOOOOOOOOOOO you gotta come around, again with your ignorant 2 cents.

 

you were right, we view things differently and it appears that your way is the only way. I dislike people like you.

 

now if you went about it a different way, this would be a nice random conversation, but judging you here on the forums, you seem like an ass.

 

(will no longer communicate with you in respects of this site. good day sir)

 

 



 

Userlevel 6
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What you are looking at, is an Engineering menu.  That menu appears regardless of the devices hardware.  The physical hardware is not there.  I have an LG V30 that I purchased when it came out.  The stores I looked at them in, never advertised the device as 5G capable at all.  T-Mobile’s website, which I also looked back when I was considering buying on, never advertised or mentioned that the device was 5G capable.  If you visit the XDA forum for the LG V30, you will find a lot of very technical people, myself included, that will all tell you the same thing.  The device has no 5G capabilities.  

Your reluctance to believe what the device is actually capable of and choose not to believe what LG, T-Mobile, and other carriers and phone information sites say about the device.  Well…  Feel free to try the R15 SIM, but I’m positive that it won’t produce the results you are hoping for.  

 

 

The V30 absolutely was originally meant to run on the 5G network. It was late last year or early this year I think that they seperated their network causing the V30 to not be compatible. That's what I was told by tmobile. 

Userlevel 6
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Band 71 and n71 may share the same frequency, but  need a different radio to communicate over 5G.  The V30 does not have a radio capable of accessing n71.  

Edit:  With the SIM confusion.  This seems to add a little more clarification on which can access StandAlone 5G.  https://twitter.com/TMobileHelp/status/1309582705823105024

It seems like, if you want to be sure of getting an R15 SIM, you have to go to a store and ask for one.

I just recently got a Note 20 Ultra 5G and was getting slow 5G speeds around my house. I too saw the same article and decided to go to the store to get an R15 sim. As soon as I started talking about my phone, the rep actually guessed that I was there to get the R15 and had one in my hands within 5 minutes. They even marked the reason for replacement as "defective" so that I wouldn't be charged the normal $10.

As a side note, my old TM sim was working fine as far as service goes, but I never got to see anything remotely close to 5G speed. After I got home with the R15 sim, my 5G speeds were the same. It wasn't until I did some driving around that I started seeing much better results. So ultimately, I only learned one thing from this experience: 5G sucks around me and the sim changed nothing. But I did get some super fast speeds when I was driving around so maybe it does make a difference. 

Userlevel 3
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It seems like, if you want to be sure of getting an R15 SIM, you have to go to a store and ask for one.

I just recently got a Note 20 Ultra 5G and was getting slow 5G speeds around my house. I too saw the same article and decided to go to the store to get an R15 sim. As soon as I started talking about my phone, the rep actually guessed that I was there to get the R15 and had one in my hands within 5 minutes. They even marked the reason for replacement as "defective" so that I wouldn't be charged the normal $10.

As a side note, my old TM sim was working fine as far as service goes, but I never got to see anything remotely close to 5G speed. After I got home with the R15 sim, my 5G speeds were the same. It wasn't until I did some driving around that I started seeing much better results. So ultimately, I only learned one thing from this experience: 5G sucks around me and the sim changed nothing. But I did get some super fast speeds when I was driving around so maybe it does make a difference. 

i think a ton of it is going to depend on location...my work 5G connection is pretty solid..not fully sure how far away the tower is im connecting to 5G though...but work is a half hour HWY drive from home..home 5G though...usually fails...kind of wish they would make some adjustments on how aggressive the phones look for 5G as a priority though and allow it to bump down to 4G instead if its warranted.

i think a ton of it is going to depend on location...my work 5G connection is pretty solid..not fully sure how far away the tower is im connecting to 5G though...but work is a half hour HWY drive from home..home 5G though...usually fails...kind of wish they would make some adjustments on how aggressive the phones look for 5G as a priority though and allow it to bump down to 4G instead if its warranted.

I was thinking the same thing, but I’ve heard that the main reason devices don’t actively look for 5G is due to excessive battery usage required to make that happen. What’s crazy to me is how far the 5G speed gap spreads. At my house, I get barely 10mbps down, but when I drive closer to LA, I get as high as 150mbps down.

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just tested in my signal killing shop and pulled in about 70 mbps down and i think around 11 up...at home or heck even in most of my home towns area with full signal i can maybe pull in 5mbps down if that…

 

im up above Sacramento about a hour ish..near all the fires lol...well the really big ones at least..

The new SIM Card TM9263 are 5g compatible.. they do not need to read R15. Confirmed that with a tmobile specialist.

Userlevel 7
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The new SIM Card TM9263 are 5g compatible.. they do not need to read R15. Confirmed that with a tmobile specialist.


But does that sim card work for Stand Alone 5G?

Userlevel 4
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T-Mobile seems to have had regrets about bringing up the whole R15 SIM issue. The website I referenced in the first post now just says to use the SIM that came with the phone and, only if you don’t have that SIM, should you ask for a new one.

Userlevel 6
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T-Mobile seems to have had regrets about bringing up the whole R15 SIM issue. The website I referenced in the first post now just says to use the SIM that came with the phone and, only if you don’t have that SIM, should you ask for a new one.

I am not surprised.  When I asked the T-Force Team, they said the site was worked wrong.  Out of the box, the R15 is up to date for SA.  Other SIM's require an update, like the TM9263.  I wasn't sure if they were correct though.  

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Hidden menu, you are one sneaky ahole. I’ll just share my screencap and call it a day.   works nicely.

4glte at band 71 was already a nice improvement. I averaged at my property 5 to 8Mbps at any time for a few weeks now, compared to about 1 or so and if, with other phones that does not have 71.  once I hit that 5g, as soon as I found the setting, did a test for fun and now I been averaging at any time,  20 and 30’s and up Mbps at the same spot now. the upload is also symmetrical as well now. if I switch it to 4g again, back down to 5 to 10, depending. (still nice) click 5g, back up to what I said. nice :]

 

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