Every single video I'm trying to watch is throttled below 1.5 or even 1.2 mbps. YouTube is fine via the app only but, via the browser, it's a nightmare, I can't watch anything above 720p... The only time I get full bandwidth is when I use the VPN, which is very annoying to do every time. The connection shows 250/80 at all times, I have 5 bars and a stable, fast 5g connection.
Called T-Mobile numerous times but they're telling me that I'm on a One Business plan that has unlimited internet (high speed) and that I never reached anything close to 50gb per line on any of the lines. I tried the Binge On code but it's not compatible with my lines, refreshing settings and resetting the phone doesn't do the trick either.
I use a Samsung galaxy s20 ultra unlocked, running the latest update. It was fine until about a month ago, T-Mobile is no help but, if anyone can tell me what settings I can tweak on order to try and mitigate this annoying obstacle I will really appreciate it! Also, if anyone in Brooklyn 11223 area is having the same issue please let me know, if I'm not the only one I will feel much better and will just wait until whatever issues T-Mobile is having are resolved.