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Asus Zenfone Max Pro M1 - Extremely Slow 2G Speeds?

  • 20 June 2018
  • 2 replies
  • 20 views

Hey everyone,

I just signed up with T-Mobile and I don't know what's wrong with this ZenFone. It won't even connect calls in my house. My friend has the Droid Turbo 2 and it's the same problem. If I can't fix it I'll probably switch to ATT.

Anyone have tips as to what's going on?

Thanks!

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Best answer by tmo_amanda 22 June 2018, 20:08

Hey there, @mickteroo​!

It sounds like your device may not be compatible. I recommend downloading this app: T-Mobile BYOD Check App to ensure compatibility with our network. Give that a shot and let me know what the app says for you. 

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2 replies

Hey there, @mickteroo​!

It sounds like your device may not be compatible. I recommend downloading this app: T-Mobile BYOD Check App to ensure compatibility with our network. Give that a shot and let me know what the app says for you. 

Just wanted to check and see if you'd had a chance to try the suggestion by Amanda! 😊

-Lauren

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