Question

Bradley H

  • 20 September 2022
  • 2 replies
  • 58 views
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No 5G in my area. I was told that there was! Also was mislead about Tmobile refunding my early termination fees. HELP!!! The reception is terrible.

 

2 replies

syaoran
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Userlevel 7
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This is a peer help forum with very little presence from actual T-Mobile.  No one here has access to your account.  You will need to reach out to Customer Care or the T-Force Team via Facebook or Twitter.  

Syaoran - I am not a T-Mobile Employee but I could use a new job!
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Userlevel 7
Badge +16

once you leave your home you get 5G or still dont get 5G anywhere? and is this for a phone or TMO home net?

***I like many others come onto this site for assistance and to help others. Marking a reply as helpful or correct helps others with like issues when they try to search the site for assistance. I do not work for Tmobile and my suggestions and or opinions are my own**.~~~~ The site here is primarily peer to peer with some TMO moderation to keep the site in order..They do not have account access..The prefered method would be to contact TMO through either calling in (tier 1 support) or by contacting them through either Facebook/Twitter (tier 2 support)**~~~~

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